topic Re: Smart watch screen in XPERIA archive

Smartwatch screen

thabani — Fri, 16 May 2014 22:18:44 GMT

My smart watch started having problems a few months after purchasing it. It seemed to be overheating from inside to an extent that the USB port cover fell off. I contacted Sony South Africa would directed me to a repair centre but took forever to provide me with their address. The centre said I'll need to get the watch replaced. I bought the watch in Korea and they will want to play the warranty card now to avoid liability. Why are Sony customers being treated like this?

The company is posting loses yet it keeps ill treating its customers. Other brands are being smart about this:

http://www.news24.com/Technology/News/Samsung-promises-SA-fast-smartphone-repair-times-20140516 Samsung promises SA fast smartphone repair times (via @News24)

It can't be that difficult. Make believing that we will always tolerate this is very dangerous.

https://www.dropbox.com/s/ly83l0u6fyywaoz/DSC_0464.JPG

https://www.dropbox.com/s/m4n750vw2flg1ye/DSC_0462.JPG

Wake up Sony.

Has anyone else experienced a similar issue?

Smart watch screen

thabani — Mon, 03 Feb 2014 10:21:10 GMT

Has someone experienced this?
https://www.dropbox.com/s/m4n750vw2flg1ye/DSC_0462.JPG

Re: Smart watch screen

Alexander1 — Mon, 03 Feb 2014 14:15:59 GMT

Hi,

I suggest that you have your SmartWatch examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Smart watch screen

thabani — Tue, 04 Feb 2014 06:09:31 GMT

Any ideas on what could be happening? It looks like it's peeling internally. Has there been similar issues anywhere else?

Re: Smart watch screen

Alexander1 — Tue, 04 Feb 2014 16:19:37 GMT

I haven't seen this before and I honestly don't know what might happened with this unit. I suggest that you contact your local Xperia support team so you can get your device examined and fixed at a service center.