topic Re: Xperia Z1 camera issue in XPERIA archive

Xperia Z1 camera issue

BEN-HUR — Tue, 17 Jun 2014 21:15:45 GMT

Hi ,

1.When i turn ON my manual mode to set 15mp and take snaps, the camera is freezing after taking snaps.

then if i lock and unlock its refreshing, it happenes if i take pictures in 15mp and 20.7 mp. i dono wat is the reason , sometimes it never refreshes .

2. Also snaps in night is very poor , only daylight snaps are good. the light is very dark when taken using the front camera.

can sony suggest solution for this issue. am running the latest Software updated

Re: Xperia Z1 camera issue

Samuel1 — Wed, 18 Jun 2014 14:51:40 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

Re: Xperia Z1 camera issue

ghani667 — Wed, 18 Jun 2014 15:20:26 GMT

Repairing done gave it to Sony service center plus service guys said they have no idea why z1 take so poor low light pictures they did software repair but couldn't fix the bugs because kitkat 757 is buggy

Re: Xperia Z1 camera issue

geenidee1994 — Wed, 18 Jun 2014 19:58:35 GMT

Got the same issue here.

after a few times of opening and closing the camera app, it just freezes on black screen.

after i swipe completely down and go back to hom screen, close the camera app, i can use my phone.

except vor the camera app, when ever i try to open the camera after will freeze the screen.

when i restart the phone, i can use the camera app, but who knows for how long?

is this an Kitkat Bug, or an Z1 bug? because the camera is still working.

Re: Xperia Z1 camera issue

tobias86 — Wed, 18 Jun 2014 23:48:10 GMT

I have the same issue with my Z1 and i'm going crazy, why can't sony fix this when it's clearly a software issue that is the problem. And i know for a fact that their are alot more users who have this issue after the kikat update. Please Sony, get this fixed.