topic Re: Xperia Z wierd shut down problem~ in XPERIA archive

Xperia Z wierd shut down problem~

Kelvin12 — Wed, 28 May 2014 20:10:08 GMT

I got a serious wired problem with my xperia z.

It started last week, with the simcard disconnect and I have to reconnected a couple times.

Then, today it just just down without any apparent reasons. When it's off i try to turn it on again, and it come to the sony logo a couple sec later it shut down. Sometimes it does make it on to the homescreen and shuts down after like 5-10 sconds.. Some times it doesn't make it to the homescreen and just shuts down.

Also, I notice the back is very hot. Is it a battery problem?

Any solutions? I have been using this phone fine for like since I bought it and these things just happen suddenly..

Please help.

This phone is using everything stock.

Android~ 4.3 (as the update hasn't been release in my country yet)
Buil number 10.4.1.B.101

Re: Xperia Z wierd shut down problem~

_alexdon_ — Wed, 28 May 2014 21:02:05 GMT

Did you try to use the phone in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Xperia Z wierd shut down problem~

Kelvin12 — Thu, 29 May 2014 09:54:13 GMT

Yes, even when I reboot to safe mode, the phone can't even boot up.. It automatically shuts down after the "xperia" word came out when booting.. Some times it make it to the home page but then it shuts down after a couple of seconds.. basically..

Please help. =( Anybody!!

Re: Xperia Z wierd shut down problem~

Kelvin12 — Thu, 29 May 2014 10:05:01 GMT

This is the battery picture from my phone after the sudden weird shutdown problem.... As u can see, there is a weird hiatus of out no where.. and after rebooting, the battery percentage is reduced tremendously.. like 20-30%

And also, after I restart my phone from the weird shutdown.. The wifi connection password which I was connected to was removed.. Don't know if this info helps at all... but.... this is all the symptoms of my phone..

Re: Xperia Z wierd shut down problem~

_alexdon_ — Thu, 29 May 2014 15:43:59 GMT

Download SUS and repair:

http://www.sonymobile.com/gb/tools/update-service/

Re: Xperia Z wierd shut down problem~

Dimgalad_PT — Sat, 31 May 2014 17:55:56 GMT

It looks similar to my problem... Any advice? Still have got no luck with normal restores and stuff...

Re: Xperia Z wierd shut down problem~

_alexdon_ — Sat, 31 May 2014 20:16:41 GMT

Stop by a sony service if a repair with SUS does not help.

Re: Xperia Z wierd shut down problem~

Kelvin12 — Sun, 01 Jun 2014 16:46:11 GMT

I found the cause of the problem.. Just by turning off the stamina mode, the phone is back and kicking. Just without the stamina mode. Probably you can try to force stop and relauch the stamina mode process. I could be bothered anyway. My phone's battery is more than sufficient. take care.. good luck to all having similiar problems

Re: Xperia Z wierd shut down problem~

Dimgalad_PT — Sun, 01 Jun 2014 17:11:10 GMT

Thing is... i DONT have the stamina mode turned on... This is the thread very similar to my problem, @alexdon

Re: Xperia Z wierd shut down problem~

_alexdon_ — Sun, 01 Jun 2014 21:46:22 GMT

I see that.You can reset stamina like this: first disable it,after go to settings-apps-all-eco mode controller,force stop and clear data.Restart your device and enable stamina.

Re: Xperia Z wierd shut down problem~

talhaejaz — Tue, 05 Aug 2014 17:16:15 GMT

hi im having the same problem .my android is 4.4.2 and also i cant find eco mode controler in my apps can u please send me the screenshots of the process i would really appreciate that thanks

@alexdon wrote:
I see that.You can reset stamina like this: first disable it,after go to settings-apps-all-eco mode controller,force stop and clear data.Restart your device and enable stamina.

Re: Xperia Z wierd shut down problem~

_alexdon_ — Tue, 05 Aug 2014 19:25:06 GMT

Settings - Apps - Swipe left to All - Scroll down to find eco mode controller (make sure you have English as language of the device).

Re: Xperia Z wierd shut down problem~

loccohh — Fri, 29 Aug 2014 08:03:53 GMT

Its not working sir ill try what you say but it didn't work

Re: Xperia Z wierd shut down problem~

_alexdon_ — Fri, 29 Aug 2014 13:21:43 GMT

Stop by a sony service and let them handle your device.

Re: Xperia Z wierd shut down problem~

loccohh — Sun, 31 Aug 2014 04:30:43 GMT

I think hard reset is only the solution

Re: Xperia Z wierd shut down problem~

_alexdon_ — Sun, 31 Aug 2014 10:50:15 GMT

You can try a factory settings reset,a software repair or just stop by a sony service.

Re: Xperia Z wierd shut down problem~

lonewolf0111 — Thu, 11 Sep 2014 11:01:25 GMT

i drop by sony service and he said that the mother board is broken

why?

Re: Xperia Z wierd shut down problem~

lonewolf0111 — Sat, 13 Sep 2014 11:41:52 GMT

Expensive to buy new mother board **bleep** i though sony is a good smart phone
So disappointed

Re: Xperia Z wierd shut down problem~

shangodoski — Sat, 25 Oct 2014 14:38:03 GMT

my experia wierd shut down ...my xperia shut down when its not churging and the back of phone is very hot and when its starts up it stays for just a feo seconds then shut down again

@Kelvin12 wrote:
I got a serious wired problem with my xperia z.

It started last week, with the simcard disconnect and I have to reconnected a couple times.

Then, today it just just down without any apparent reasons. When it's off i try to turn it on again, and it come to the sony logo a couple sec later it shut down. Sometimes it does make it on to the homescreen and shuts down after like 5-10 sconds.. Some times it doesn't make it to the homescreen and just shuts down.

Also, I notice the back is very hot. Is it a battery problem?

Any solutions? I have been using this phone fine for like since I bought it and these things just happen suddenly..

Please help.

This phone is using everything stock.
Android~ 4.3 (as the update hasn't been release in my country yet)
Buil number 10.4.1.B.101

Re: Xperia Z wierd shut down problem~

SK4 — Mon, 08 Jun 2015 19:26:35 GMT

Same problem here

It started after I updated to 5.0.2

So far found no solution :(((((((((((