topic Re: backup and restore in XPERIA archive

backup and restore

sugarflumpairy2 — Wed, 14 May 2014 20:56:33 GMT

I backed up my phone twice today before.a reset, on the internal backup app and also an external one. Internally I backed it up to my sd card, externally I backed it up to Dropbox. Both said finished successfully. Now I can't restore either they both fail with no explanation please help, I can get photos, contacts and apps through other means but lost all text messages, any other way of getting these back??

Re: backup and restore

_alexdon_ — Wed, 14 May 2014 21:04:12 GMT

I am sorry to hear this,but can I ask you if you backed up on 4.3 and now you want to restore on 4.4?If yes,then problems occur.

Re: backup and restore

sugarflumpairy2 — Wed, 14 May 2014 21:57:38 GMT

Nope backed up on 4.4 restoring on 4.4

Re: backup and restore

_alexdon_ — Wed, 14 May 2014 22:01:28 GMT

I am not sure you will be able to recover them,one way would be to rename the file from .dbk to .rar or .zip.See if that helps.

Re: backup and restore

Papai111 — Thu, 15 May 2014 07:42:25 GMT

If you upgrade from one version of android to another, then some files need to be changed. Backing up never takes the backup for installetion file, it takes the backup of all installed one. So changing android can create a problem. Its natural.