topic Magnetic Charger Problem in XPERIA archive

Magnetic Charger Problem

Din88 — Sat, 05 Jul 2014 14:59:25 GMT

Helloo..

I just use the Xperia Z2 about 1 and half month.

The performance of the phone is great compare to my previous Xperia ion.

However, now ifacing some problem withe magnetic charging.

When use the magnetic charging, it seem the device was not charge.

The LED at the top will blinking after it was connected to magnetic charging.

Just facing this problem yesterday, and the first experience cause my phone cannot be turn on,

But after connecting to usb cable to my computer, it can be turn on. Thank god.

Anyone have this issue? Is that the problem come from the device? (both Magnetic charging cable and Magnetic charging dock have this issue). Is this problem covered by the warranty??

Re: Magnetic Charger Problem

_alexdon_ — Sat, 05 Jul 2014 15:11:46 GMT

I use a magnetic cable for Z1,no problems.Are you sure you connected it correctly?

Re: Magnetic Charger Problem

Thommo — Sat, 05 Jul 2014 15:13:21 GMT

Are you connecting to a mains socket or via a USB port on a Pc etc - Using a USB port will not work, It has to be a mains plug socket

Re: Magnetic Charger Problem

Din88 — Sat, 05 Jul 2014 15:15:14 GMT

It connect correctly.

Before this, there are no problem, just face it yesterday.

The LED blinking when connected to magnetic charging.

Re: Magnetic Charger Problem

_alexdon_ — Sat, 05 Jul 2014 15:17:25 GMT

Force shutdown your device (power button+volume up at the same time until it vibrates 3 times).Turn it back on and try again.

Re: Magnetic Charger Problem

Din88 — Sat, 05 Jul 2014 15:18:08 GMT

I try use both of them, still not charging.

The charging signal just appear and then gone and then appear again...

Re: Magnetic Charger Problem

Din88 — Sat, 05 Jul 2014 15:24:52 GMT

I try to force restart as your mention. But the phone does not vibrate as usual, the phone just turn off.

Re: Magnetic Charger Problem

_alexdon_ — Sat, 05 Jul 2014 17:58:36 GMT

What have you installed lately?

Re: Magnetic Charger Problem

Din88 — Sat, 05 Jul 2014 18:01:18 GMT

I just installed some xperia theme. And the new one i update the movies app.

Re: Magnetic Charger Problem

_alexdon_ — Sat, 05 Jul 2014 18:03:38 GMT

I really do not know,do you want to try a software repair?

Re: Magnetic Charger Problem

Din88 — Sat, 05 Jul 2014 18:06:33 GMT

Currently I'm not in plan to try software repair, i want to try other solutions first. If no any solutions i will try to factory reset later.

Re: Magnetic Charger Problem

_alexdon_ — Sat, 05 Jul 2014 18:07:18 GMT

Factory reset is not really the same but ok.Try to boot in safe mode and see if like that it charges:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Magnetic Charger Problem

Din88 — Sat, 05 Jul 2014 18:13:23 GMT

Is there any lost data for this reboot mode?

Re: Magnetic Charger Problem

_alexdon_ — Sat, 05 Jul 2014 18:21:49 GMT

No,the thing about safe mode is that it will load only default apps.

Re: Magnetic Charger Problem

Din88 — Sat, 05 Jul 2014 18:23:27 GMT

I'll try it later. Currently I'm outside right now. Thank you for your help, any further information I'll update later.

Re: Magnetic Charger Problem

_alexdon_ — Sat, 05 Jul 2014 18:24:41 GMT

Ok,keep us updated.

Re: Magnetic Charger Problem

Phihar117 — Tue, 15 Jul 2014 23:05:18 GMT

Hello

FYI this is the same issue i have,

http://talk.sonymobile.com/t5/Xperia-Z2/Z2-not-waterproof/m-p/751311#U751311

I have taken mine back and they have sent it away for repair.

Even after doing a full factory reset still did nothing to fix the issue,

even plugging in the normal charger after this issue happen had issues that when it would go on standby/screen turns off it doesnt come back on.

When i get my phone back i'll ask what they did to fix it.

Cheers

Phil

Re: Magnetic Charger Problem

Din88 — Wed, 16 Jul 2014 03:46:21 GMT

I forgot to update, the phone still cannot charge even in safe mode.

If send to sony centre is the only solution, i will send it for repair.

Re: Magnetic Charger Problem

_alexdon_ — Wed, 16 Jul 2014 12:21:38 GMT

You should indeed do that.

Re: Magnetic Charger Problem

Chombala — Thu, 15 Oct 2015 08:41:13 GMT

Issue may be ralated to the charging cable. try to replace and check with a better magnetic charging cable.