Faulty handset?

jdavi — Tue, 13 May 2014 10:57:53 GMT

Hi,

I have a Z1 Compact.

When I turn it on, it shows the language selection screen and asks me to insert a SIM Card.

I insert the SIM card and the phone reboots, but looks like it doesnn't picks up the card because the SIM icon at the top has the red X and it does all over again (asking for the language and for the sim card to be inserted)

I tried with multiple SIM cards.

Is there something I can do or is it definitly broken?

Cheers

JD Evora

Re: Faulty handset?

Hampus — Tue, 13 May 2014 11:36:09 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If you have tried multiple SIM-cards and the problem persist it might be a fault with your device. I suggest that you contact nearset service center so a technician can examine your unit. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

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Faulty handset?

Re: Faulty handset?