topic Re: Mobile network problem in XPERIA archive

Mobile network problem

legi86 — Mon, 12 May 2014 16:05:56 GMT

I'm sorry,there is maybe a thread with similar topic,but I couldn't find it 😕 my problem is that even my APNs are correct (i manually imported them from the site of my network provider),when I turn on mobile data traffic (and i'm registered on 3g network of my provider) nothing happens...no network connection,no 3G or gprs,and mms doesn't work either o.O and i recently changed my SIM card,but the problem is still here

anyone have a clue what's the problem?

Re: Mobile network problem

legi86 — Mon, 12 May 2014 16:12:21 GMT

and i forgot to mention that my wireless network works without any problem..

Re: Mobile network problem

Uliwooly — Mon, 12 May 2014 16:18:19 GMT

Do you have a micro SIM card or a Nano SIM card?

Do you have any taskillers, antivirus, or battery apps?

Re: Mobile network problem

legi86 — Mon, 12 May 2014 16:47:11 GMT

I have micro Sim card...lookout antivirus,and from those ''killers'' i have app cache cleaner..no batery saver

Re: Mobile network problem

Uliwooly — Mon, 12 May 2014 16:51:08 GMT

uninstall all antivirus, battery apps, task killer apps > restart your phone and check again

Re: Mobile network problem

Uliwooly — Mon, 12 May 2014 16:51:39 GMT

if that doesn't work then repair your phone with SUS then do NOT install any app just enter the APN settings and check your data

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Mobile network problem

legi86 — Mon, 12 May 2014 16:57:16 GMT

ok...tnx for advices,a lot...i'll do all that you said..and give you update on my status,if not tonight..then tomorrow

Re: Mobile network problem

Uliwooly — Mon, 12 May 2014 16:59:24 GMT

You can also boot on safe mode

and see if you encounter the same issue

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Mobile network problem

legi86 — Mon, 12 May 2014 17:36:12 GMT

Problem remains after uninstalling all those apps,and also in safe mode...

Now only repairing with SUS remains...

I came up with an idea that maybe the problem is in phone itslef...in internet drivers or something similar..but its highly unlikely,cuz wireless is working.. and this is after all a smart phone, they are all about internet connection..

Re: Mobile network problem

Uliwooly — Mon, 12 May 2014 17:42:54 GMT

Check with SUS and if that doesn't work then stop by your local Sony Repair Center

http://www.sonymobile.com/global-en/support/contact-us/

Re: Mobile network problem

legi86 — Mon, 12 May 2014 17:57:10 GMT

I will try with SUS..but going to Sony Repair Center will be my last resort,because it is very far from my place

tnx for your help

Re: Mobile network problem

Uliwooly — Mon, 12 May 2014 17:59:20 GMT

keep us updated

Re: Mobile network problem

legi86 — Mon, 12 May 2014 18:31:01 GMT

Ha...all good now the problem was in my network provider...MMS and 3G functions were disabled on my SIM card..i called them,and then they turned them on ..what a joke xD

sorry for bothering you..and tnx again for all your help

Re: Mobile network problem

Uliwooly — Mon, 12 May 2014 19:17:54 GMT

LOL