topic Re: cannot connect to pc in XPERIA archive

cannot connect to pc

Krish310594 — Fri, 13 Jun 2014 12:48:17 GMT

Xperia p could not connect to pc. pc companion doesn't recognize my device it only charges when connecting tried different ports and cables nothing done. cannot go flashmode also pls help???

Re: cannot connect to pc

Alexander1 — Fri, 13 Jun 2014 14:27:29 GMT

Hi,

Please take a look at the following topic for some advice regarding USB connection problems:

http://talk.sonymobile.com/t5/FAQ/USB-connection-problems/m-p/348074#U348074

Re: cannot connect to pc

Krish310594 — Sat, 14 Jun 2014 01:26:18 GMT

tried everything mentioned. but the problem exists

Re: cannot connect to pc

Alexander1 — Wed, 18 Jun 2014 12:10:18 GMT

In that case I suggest that you try with a different USB cable and if that doesn't work, I suggest that you try to connect the phone to another computer.

Re: cannot connect to pc

Krish310594 — Wed, 18 Jun 2014 15:06:20 GMT

tried different cables and pc's nothing done

Re: cannot connect to pc

Alexander1 — Thu, 19 Jun 2014 12:14:50 GMT

Well in that case you might need to have your phone examined by a service center. Please contact your local Xperia support team for more information on how to find your nearest service center:

http://www.sonymobile.com/global-en/support/contact-us/