topic SmartBand - Smart wake up alarm not working in XPERIA archive

SmartBand - Smart wake up alarm not working

Gemonic — Sun, 11 May 2014 22:35:42 GMT

Hi,

Hoping someone can help.... I got my smartband yesterday and was really pumped for the vibrating smart alarm feature. I have gone into the smart connect app, then to smartband and have turned on smart wake up with a time of 06:30-07:00.

When i went to bed i put the smartband into night mode, however this morning i did not recieve any vibrating alarm to wake me up.... i was woken up by my normal alarm which i had said to 5 past 7 just in case.

have i missed something that i should of done to get this feature to work?

many thanks

Re: SmartBand - Smart wake up alarm not working

mikhail_1982 — Mon, 12 May 2014 10:24:11 GMT

Re: SmartBand - Smart wake up alarm not working

deesull — Fri, 16 May 2014 22:44:24 GMT

I've got a slightly different issue. My alarm works perfectly during the week but on the weekend it still wakes me up at 6am when I've set it only to week days.

Re: SmartBand - Smart wake up alarm not working

Gemonic — Sat, 17 May 2014 13:34:58 GMT

yeah my alarm is now working but this morning (saturday) did the same thing as above...... woke me up on my day off..... really annoying

Re: SmartBand - Smart wake up alarm not working

doolittle27 — Sat, 17 May 2014 15:51:38 GMT

If I can remember correctly, according to the online manual, Smart wake up will be activated automatically if during (in your case) the time of 6:30 - 7:00 am. you have a light sleep. If you were happen to be in a deep sleep, the function won't be activated as it would interupt your sleep. Therefore, the regular alarm clock will be activated instead. :smileysmileywink:

Re: SmartBand - Smart wake up alarm not working

Gemonic — Sun, 18 May 2014 22:21:19 GMT

no it will always wake you up at the latest time regardless of your sleep...... so in my case, even if I am still in deep sleep the alarm is supposed to go off at 7:00am

Re: SmartBand - Smart wake up alarm not working

deesull — Sun, 18 May 2014 23:23:06 GMT

Ok, today (Monday morning) my alarm should have woken me up but didn't..... I'm at a loss here. Do you need to have Bluetooth on so it's connected to your phone or doesn't it matter? I'm thinking the software is buggy. Sony? Aware of this issue? Working on an update? Test this thing much before releasing?

Re: SmartBand - Smart wake up alarm not working

sookk — Sun, 25 May 2014 08:26:18 GMT

The Smart Alarm only works if your SmartBand is connected to your phone. Check that you band has not disconnected itself in the middle of the night .. if it has .. then your alarm will go bonkers!

Re: SmartBand - Smart wake up alarm not working

Tongy — Sun, 01 Jun 2014 02:44:10 GMT

I got the same problem and think it is bug in the smartband software which Sony should fix it asap.

Re: SmartBand - Smart wake up alarm not working

deesull — Wed, 04 Jun 2014 10:52:56 GMT

After much experimenting this is what I have found. You don't need to be connected via Bluetooth for the alarm to work. The alarm I set for Monday to Friday is actually applicable to Tuesday to Saturday. The alarm I set for Sat and Sun is actually applicable to Sun and Mon. This it's why out would wake me up early on Saturday and late on Monday. Unless Sony has applied done word new logic to the alarm it is a bug. The work around is to set the alarm according to this messed up logic. Weekdays are Sun to Thursday. Weekend is Friday to Saturday.

Re: SmartBand - Smart wake up alarm not working

Tongy — Thu, 05 Jun 2014 14:19:39 GMT

What amazed me is that Sony turns a blind eye to the bug! This bug has been reported for more than 3 weeks and there has been at least an update of the app on 23 May.

Re: SmartBand - Smart wake up alarm not working

bandage — Fri, 06 Jun 2014 14:34:05 GMT

Could be that Saturday morning is considered to be the conclusion of Friday night?

Therefore, set Monday morning alarm as the conclusion of Sunday night's sleeping? Not exactly intuitive but fits in with the start and end of the SmartBand's night-time functionality. Just a thought

Re: SmartBand - Smart wake up alarm not working

Evangion — Sun, 08 Jun 2014 04:20:38 GMT

Ugh. Is this the reason why it always tracks my Sunday sleep up to 0700hrs only?

Alarm is turned off on weekends but Sunday sleep always has data logged till 0700hrs only.

Re: SmartBand - Smart wake up alarm not working

hard_toast — Sun, 08 Jun 2014 07:00:13 GMT

I have the problem - the alarm didn't work, though I had only one night with it. The other problem is that the band doesn't seem to switch between day and night modes automatically. Any advice from you guys? What should be done for the alarm to work?

Re: SmartBand - Smart wake up alarm not working

hard_toast — Mon, 09 Jun 2014 05:17:00 GMT

Suddely the alarm woke me up today)) unexpected indeed, I'm satisfied though. BUT now there's smth with steps counting - it hasn't been showen on LifeLog for a day. This is really upsetting( I'm not sure if the results will be updated later...

Dear SONY, please fix these bugs with the Smartband! It's really nice to use, but it doesn't work properly!!!

Re: SmartBand - Smart wake up alarm not working

sandteufel — Mon, 09 Jun 2014 19:33:34 GMT

Today I Forget to turn night mode and alarm wakeup me. Is bug of future?

Re: SmartBand - Smart wake up alarm not working

Mxlt — Mon, 21 Jul 2014 02:08:02 GMT

Does anybody know if the usual alarm works also if you are not using a xperia phone? I have a nexus 5. Smart alarm works, but usual alarm does not .The phone's alarm goes off, but the smarband does not vibrate.

Re: SmartBand - Smart wake up alarm not working

Teecher — Sun, 07 Sep 2014 20:30:15 GMT

I have to agree with you deesul
After two weeks being woken by the alarm on Saturday it appears that Sony staff have a strange idea of what is a weekday. I think the answer may be to go back to my fitbit. The vibrating alarm on the fitbit was my favourite feature and it knows the difference between weekdays and weekends.

All I can add here is to ask the sony team to take a look at a normal calendar.