topic Contacts backup software in XPERIA archive

Contacts backup software

hawke770 — Fri, 09 May 2014 22:16:58 GMT

Hello everyone. I'm looking for a software from Google Play, that is reliable and will export all data from my contacts. Contacts are google type, they have pictures, birthday, skype ids, emails. I can't sync them with my google account. I also won't use any PC software, especially PC Companion. Please give me some tested, trusted software.

Regards

Restoring contacts from .dbk file

hawke770 — Mon, 28 Apr 2014 19:19:23 GMT

Hi there. I made a backup of contacts and propably SMSs/device settings using Sony PC Companion. The thing is, I can't restore them, it says that I can't restore it to that device. I was googling a lot, and none of the solutions were working. If I change it to .rar/.zip, i can open it (though only by WinRar; 7zip/winzip can't even open it) but I can't extract it or open any files inside, I'm getting errors that it can't be read as an archive. phoneMiner isn't working as well, I'm trying to open the file but it doesn't load anything. I'm getting desperate, please help me. :X

Regards.

edit: I highly doubt, that the file could be corrupted. If that's the case...

Re: Restoring contacts from .dbk file

Uliwooly — Mon, 28 Apr 2014 19:24:53 GMT

talk.sonymobile.com/t5/Xperia-S-SL-acro-S/restore-deleted-dbk-file/m-p/655899/highlight/true#M38222

talk.sonymobile.com/t5/Xperia-S-SL-acro-S/Restore-Xperia-S-Backup-dbk-File-without-PC-Companion/m-p/275711/highlight/true#M22900

talk.sonymobile.com/t5/Xperia-P/Backup-not-restoring-apps-and-other-phone-settings/m-p/323550/highlight/true#M18945

Re: Restoring contacts from .dbk file

hawke770 — Mon, 28 Apr 2014 19:32:47 GMT

None of these are solutions. I also read all posts in the almost same thread a few threads below mine. I googled a lot, but nothing works ;_;

That's why I decided to post this here, so maybe someone can actually assist me.

Thanks for the effort tho

Re: Restoring contacts from .dbk file

Uliwooly — Mon, 28 Apr 2014 19:35:16 GMT

if none of those solutions work for you then I'm afraid the dbk file is indeed corrupted. by any chance did you synced your contacts with google/gmail?

Re: Restoring contacts from .dbk file

hawke770 — Mon, 28 Apr 2014 19:38:08 GMT

I didn't. Well, why would it be corrupted if the backup was created successfuly and nothing was happening to the file for a few hours, that seems impossible!

Re: Restoring contacts from .dbk file

Uliwooly — Mon, 28 Apr 2014 19:40:16 GMT

sorry to hear that, perhaps someone else will have an idea other than those suggestions on those links

Re: Restoring contacts from .dbk file

Rickard — Tue, 29 Apr 2014 07:11:11 GMT

Sorry to hear this.

I'm afraid i see no other explanation for this then that the backup file is damaged/corrupt since neither Winzip or 7zip can open it and since WinRAR gives you an error when you try to extract files from it. In WinRAR there's an option for repairing a damaged archive that you can try to use but i suspect the data in this file is lost.

Re: Restoring contacts from .dbk file

hawke770 — Tue, 29 Apr 2014 09:50:03 GMT

Thank you for answer. Surprisingly, repairing option worked, and I got a rebuilt archive of "lost data". I used the solution from another thread, .jar file, created a .tar archive, but in the end, there is no contacts file inside, only a WALLPAPER(?). So I guess that's all, there's nothing really I can do now. But what's troubling me is, why PC Companion screwed things up?! Yeah, it's my bad, I know, I should've used an external application for a backup and machines aren't reliable, but still, this backup data should be stored in a different way, a lot of people lose contacts, settings, etc. from their Xperias because of faulty operations on the official software? Imo, that should be changed.

Well anyways, thank you for your help, really appreciated

Re: Restoring contacts from .dbk file

Uliwooly — Tue, 29 Apr 2014 14:10:51 GMT

I'm glad that you got your contacts back, now you should create an extra backup

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Restoring contacts from .dbk file

Rickard — Tue, 29 Apr 2014 14:23:49 GMT

Sorry to hear that you were unable to extract your contacts

If something goes wrong while PC Companion takes the backup you should get an error message so it's hard to say what could have caused this. If you don't get any error the backup should be ok but there might be a problem with the installation of PC Companion or another cause for the file getting corrupt after it was made.
As you say there's no way to verify the contents of the file until you restore it but i can forward this as feedback internally.

Re: Contacts backup software

_alexdon_ — Fri, 09 May 2014 22:23:16 GMT

You could try myphone explorer or helium.

Re: Contacts backup software

hawke770 — Fri, 09 May 2014 22:51:20 GMT

Why the **bleep** my old thread has been merged with this one?! Now there's a big mess with different problems in 1 thread. A BIG mess. Thank you whoever did that, and farewell.