topic Contacts preventing calls in XPERIA archive

Contacts preventing calls

GedT — Fri, 09 May 2014 13:58:05 GMT

I have an Xperia U that has been wel looked after and is in good condition. When I try to access either contacts or make a phone call I get an error The application Contacts has stopped unexpectedly. Please try again. It also mentions a sub-process - com.sonyericsson.android.social.phonebook.

This happens everytime. I have switched the phone off, removed the battery and removed the sim but this doesn't resolve it.

Any ideas?

Re: Contacts preventing calls

Uliwooly — Fri, 09 May 2014 14:14:58 GMT

Do you have a taskiller or antivirus?

Re: Contacts preventing calls

Suburban_fox — Fri, 09 May 2014 15:19:41 GMT

Check my thread below, same problem. I think it's quite widespread.
At the moment, my best guess is that a recent auto-update has messed something up.

Re: Contacts preventing calls

Vicky84 — Fri, 09 May 2014 15:40:01 GMT

There is another talk about this problem!

Link:

http://talk.sonymobile.com/t5/Xperia-U/Phonebook-has-stopped-working/m-p/672661#U672661

Re: Contacts preventing calls

GedT — Sat, 10 May 2014 14:43:00 GMT

No av or taskiller, the phone is pretty much as it came.

Re: Contacts preventing calls

RoboDroid — Sat, 10 May 2014 19:25:48 GMT

havign same problem

SONY please fix