topic Re: XPERIA SP EMAIL VIEWING in XPERIA archive

XPERIA SP EMAIL VIEWING

Guitarman — Mon, 26 May 2014 16:27:39 GMT

Since updating to 4.3, I now find that my email widget informs me that I have mail. When I click on the email icon at the bottom of the screen my Inbox is displayed and the number of new emails is indicated by a number at the top right of the screen.

The Problem: I cannot see the emails in my Inbox...I have tried refreshing to no avail. To open the emails I have to tap on the widget screen and the emails will (sometimes) open one at a time. A long and frustrating process.

My email worked perfectly before upgrading to 4.3.

Very grateful for any advice.

Re: XPERIA SP EMAIL VIEWING

blackmagic — Mon, 26 May 2014 16:33:28 GMT

Hotmail? Gmail account?

Re: XPERIA SP EMAIL VIEWING

Guitarman — Mon, 26 May 2014 16:46:17 GMT

Neither...I am using the 'phone default email.

Thank you for your response.

Re: XPERIA SP EMAIL VIEWING

blackmagic — Mon, 26 May 2014 17:56:43 GMT

Options --> apps --> gmail --> uninstall updates and clear data

Restart phone

Re: XPERIA SP EMAIL VIEWING

_alexdon_ — Mon, 26 May 2014 19:25:43 GMT

Phone default email means the app called email.So go to settings-apps-all-email,force stop and clear data.

Re: XPERIA SP EMAIL VIEWING

Guitarman — Tue, 27 May 2014 11:21:41 GMT

Thank you for your advice. I carried out your instruction but alas, the situation remains the same; I cannot see my emails in my Inbox unless I go through them one at a time via the email widget..a peculiar affair. Bring on KitKat!!

Re: XPERIA SP EMAIL VIEWING

Guitarman — Tue, 27 May 2014 11:24:37 GMT

Thank you for taking the time to offer your advice. I carried out your instructions but the problem remains the same...I cannot see emails in my Inbox unless I go via my email widget screen an reveal them - or not - one at a time.

Re: XPERIA SP EMAIL VIEWING

_alexdon_ — Tue, 27 May 2014 12:01:26 GMT

Did you try to boot the phone in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008