topic Re: Xperia E1 Dual Sim does not start up in XPERIA archive

Xperia E1 Dual Sim does not start up

ss27 — Thu, 08 May 2014 12:15:53 GMT

I am unable to start up as it it does progess past the wavey lines sceen on start up.

Nor can I switch it off unless I remove the battery

It stopped working within 5 months of purchase.

I cannot reinstall the software as it is not recognized

Not can I start in safe mode by pressing the volume + on key

Re: Xperia E1 Dual Sim does not start up

Uliwooly — Thu, 08 May 2014 18:57:39 GMT

Have you unlocked the bootloader? and/or flashed any custom ROM?

Re: Xperia E1 Dual Sim does not start up

Uliwooly — Thu, 08 May 2014 18:57:51 GMT

You should contact Sony directly

http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia E1 Dual Sim does not start up

unofficial_deve — Fri, 09 May 2014 09:24:01 GMT

Try a hard reset.... remove the battery, remove the memory card, and turn on phone..... If it still doesn't work, did you try the safe mode? (You have to hold the volume button for a long time until it says you are in safe mode. If still it does not work, contact sony service center before your warranty ends up.. wishes!!!

Re: Xperia E1 Dual Sim does not start up

ss27 — Fri, 09 May 2014 09:48:46 GMT

Nope, this was an unlocked phone

Nor has it been flashed , have not run EMMA yet

Re: Xperia E1 Dual Sim does not start up

ss27 — Fri, 09 May 2014 09:49:45 GMT

Done that ,

First UK as I am there but they say they cannot help as phone is bought in India

Contacted India ---- no response yet.

Re: Xperia E1 Dual Sim does not start up

ss27 — Fri, 09 May 2014 09:50:54 GMT

tried both ... contacting the service centre now ....

Re: Xperia E1 Dual Sim does not start up

Uliwooly — Fri, 09 May 2014 14:46:40 GMT

keep us updated

Re: Xperia E1 Dual Sim does not start up

ss27 — Fri, 09 May 2014 14:53:13 GMT

does using EMMA on an unlocked device invalidate it's warranty ?

Re: Xperia E1 Dual Sim does not start up

Uliwooly — Fri, 09 May 2014 16:00:20 GMT

Yes as you will have to unlock your bootloader

Re: Xperia E1 Dual Sim does not start up

ss27 — Fri, 09 May 2014 16:06:51 GMT

But Emma is supplied by Sony .. or am I mistaken ?

I guess I will just have to wait a few months to take it to a service centre.

I was such a Sony person - almost all my electronics TVs, players, cameras, memory sticks, drives,---- never going to buy a Sony phone again

Re: Xperia E1 Dual Sim does not start up

Uliwooly — Fri, 09 May 2014 17:08:15 GMT

To use EMMA you have to unlock the bootloader

http://unlockbootloader.sonymobile.com/

Important information

Please note that you may void the warranty of your device and/or any warranty from your operator if you unlock the boot loader. See your device's warranty statement for details. Additionally, due to the modified device software, Sony’s repair network will likely have to replace key components before it can properly test, repair and verify your device using our repair tools and software. Consequently, if Sony performs a warranty repair, Sony will likely charge you a significant service fee for the additional costs caused by your modification of the software.

Sony can no longer guarantee the full functionality of your device, and will not be responsible for any unsigned custom software being flashed to the device after the boot loader is unlocked. Certain functions in your device might cease to work, and performance might not be ideal. You might alsodamage your device permanently. In the worst case, unlocking the boot loader will cause physical injuries or material damage, for example, due to the device overheating.