topic Re: Xperia z2 screen in XPERIA archive

Xperia z2 screen

aad14 — Thu, 08 May 2014 11:57:26 GMT

Hello,

I noticed that my Xperia Z2's screen had a weird pink hue when I put it on the charging dock. The black screen gets pink when I tilt the device and look at it from a certain angle. It is most noticeably when I look at it from the bottom left or right corner. This is a picture of my Z2 of the (what is supposed to be black) notification bar. It turns completely pink! http://www.imagebam.com/image/a7d11b325429323
The calibration of my device is also way off. Everything looks a bit red. I compared it with the Z2 of a friend of my and he didn't have the problems, and his screen looks also much better calibrated. So is my Z2's screen faulty and should I replace it, or is there another screen lottery? manufacturing date: 14W17 and PhoneHouse NL unbranded.
Please check it on your own Z2's. Thanks in advance!

Re: Xperia z2 screen

Hampus — Thu, 08 May 2014 14:43:16 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

On my Xperia Z2 the screen is not that pink in a dark room. I suggest that you go to Settings > Display > White balance, and check if you have done some settings here. Otherwise, I suggest that you contact your local support team to see if you can get your unit replaced or if a service center can examine your unit and fix it:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: Xperia z2 screen

aad14 — Thu, 08 May 2014 15:21:16 GMT

Hi Hampus. Thanks for your reply.
WB settings unfortunately don't help. Does your Z2 also get a little pink when viewed from the same angle or doesn't it get pink at all? And do you knof if Sony uses different screens for the Z2 just like previous Xperia's? I just read on XDA that some people are reporting 'a red hue' on the screen. Because then I will try to get one from a different batch if that's true.

Re: Xperia z2 screen

vci — Sun, 11 May 2014 22:48:54 GMT

Mine have the same problem, checked in Sony Center today, and the exposition unit was perfect in every aspect...completely dont understand Sony politics, i had Z1 and i was OK with it, thought i buy Z2 and it will be better...it's sound during phonecall is awfull, ringtone is sooooo silent u cant hear it, and the screen is pink like a pigtail or something...take it back Sony...hope Orange PL will not leave me alone with this crap...

Re: Xperia z2 screen

Hampus — Mon, 12 May 2014 08:56:45 GMT

All the Xperia Z2's are using IPS screen. When I'm viewing my Xperia Z2 from that angle, it's slightly pink but not as much as your photo. And it's hard for me to say if it's an issue or not. Thereby, I suggest that you contact nearest service center so a technician can examine your unit.

Re: Xperia z2 screen

hedrox87 — Tue, 13 May 2014 16:36:55 GMT

True, a fine Xperia Z2, can get pinkish from a concrete view (mine is from right bottom corner to left top corner when an angle is about 75-85 degrees) but yours look like overburned, thats definitly a device to be repaired with new screen or replaced for new one.

Re: Xperia z2 screen

adamlee2014 — Tue, 24 Jun 2014 10:28:04 GMT

My xperia z2 on full brightness on black background tilted a certain angle goes pinky too! Think it is normal for IPS DISPLAYS

Re: Xperia z2 screen

MrNutt — Tue, 24 Jun 2014 12:11:25 GMT

Bizzare mine is not at all pink!

Re: Xperia z2 screen

Sam — Wed, 25 Jun 2014 02:32:27 GMT

@adamlee2014 - This is going to sound odd, but are you wearing polarised glasses when seeing this occur?

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Re: Xperia z2 screen

Zann_H — Wed, 25 Jun 2014 04:32:37 GMT

I'm kinda confused here. For those with the 'pink' issues, what colour is your background?

Re: Xperia z2 screen

adamlee2014 — Tue, 08 Jul 2014 20:06:58 GMT

Put your phone on 100% brightness and turn auto brightness off, pull down notification bar so it's black and in a dark room tilt your phone in every direction you can looking at the screen it will go a bit pink and no SAM I am not wearing any glasses.

Re: Xperia z2 screen

HussainQuadri — Tue, 08 Jul 2014 20:23:17 GMT

The display uses a number of RGB emitters. Since this is new IPS Technology from Sony, they have chosen the red emitters. Usually manufacturers choose Red or Blue (HTC One uses Blue).

Re: Xperia z2 screen

adamlee2014 — Wed, 09 Jul 2014 19:54:30 GMT

So this is completely normal?

Re: Xperia z2 screen

HussainQuadri — Wed, 09 Jul 2014 23:05:07 GMT

Mostly yes (I can only see it when tilting the phone). Quality is the same. Good thing is that it has a wide range of colours (maybe as much or even more than AMOLED Displays ).