topic Re: T2 Ultra - display busted? in XPERIA archive

T2 Ultra - display busted?

cad1 — Thu, 08 May 2014 11:13:55 GMT

Hi all,

I have a T2 Ultra for 1 month now, bought it in HKG. and all of a suden today, my screen (display) is showing 1/2 white. any ideas?

Re: T2 Ultra - display busted?

Hampus — Thu, 08 May 2014 11:52:33 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

That looks weird. I suggest that you perform a software repair on your unit via Update Service:
http://www.sonymobile.com/global-en/tools/update-service/
Download and install SUS on your PC, follow the instructions that appear.

But if a software repair does not solve this issue, I suggest that you contact your local support team for information about how you should proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: T2 Ultra - display busted?

cad1 — Thu, 08 May 2014 13:20:47 GMT

thank you.

i bought the phone from HKG when i was on holiday and i reside in Australia now. how do i get the TLW?

Re: T2 Ultra - display busted?

Hampus — Thu, 08 May 2014 13:41:19 GMT

You should contact the support team in Australia to see if they can give you further information about how to proceed in this matter. You can reach them at the following number: ‎(+61) 1300-650 050