topic Re: xperia arc s network mode in XPERIA archive

xperia arc s network mode

Ummara — Thu, 08 May 2014 10:39:00 GMT

I want to switch to 3G network but I can't find network mode setting.
I have done this so far:
menu
setting
wireless and networks
more..
mobile networks
under mobile networks I have
data enable
data roaming
enable 3G only.
access points names
network operators.
under network operators I only have 2g listed network.

help.

Re: xperia arc s network mode

Ummara — Thu, 08 May 2014 10:41:18 GMT

I have Xperia arc s lt8i

Re: xperia arc s network mode

Rickard — Thu, 08 May 2014 10:46:42 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

The options in your phone doesn't look like they do in mine so i suspect your phone uses an operator specific software where the operator has removed this option. But the option "Enable 3G only" you listed should switch you to 3G.

Re: xperia arc s network mode

Ummara — Thu, 08 May 2014 11:10:07 GMT

Its still not working with 3G.
can you please tell me any alternative way to switch to wcdma/gsm ? Because I can't find any such option in my phone.

Re: xperia arc s network mode

Rickard — Thu, 08 May 2014 11:30:07 GMT

That option should set your phone to only use WCDMA. Not having it enabled should make your phone use both WCDMA and GSM.

What happens if you select "Network operators" after enabling 3G only? Does it find any networks?

Re: xperia arc s network mode

Ummara — Thu, 08 May 2014 13:27:23 GMT

The signals of my phone disappears and seems like as I dont have any sim card inserted.
and network operators sys 'no network found'

Re: xperia arc s network mode

Rickard — Thu, 08 May 2014 14:32:25 GMT

Are you sure that there is coverage for 3G in your area? From what you are describing the phone is set to only use 3G but it can't find any 3G-networks.

Re: xperia arc s network mode

Ummara — Thu, 08 May 2014 19:04:44 GMT

Yes I am sure. I've checked on the sim company's website and even tried the code for checking 3G availability in my area and confirmed with the customer care center.

Re: xperia arc s network mode

Rickard — Fri, 09 May 2014 05:43:38 GMT

In that case i'm afraid it sounds like there's something wrong with your phone.

I suggest that you try to reinstall the phone software using Update Service..
If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

Re: xperia arc s network mode

Ummara — Fri, 09 May 2014 06:55:19 GMT

Thank you so much. I'll try updating it.