topic Re: xperia sk17a battery problem in XPERIA archive

xperia sk17a battery problem

dinohdz — Wed, 07 May 2014 03:28:16 GMT

my phone shut down when battery level become 70%

recently im update mi sk17a android to 4.0.4 and i have a problem the cellphone shut down when te battery reaches 70% i need help!!!!

i need a new battery or is a bug? i cant fix this?

Re: xperia sk17a battery problem

Uliwooly — Wed, 07 May 2014 04:38:21 GMT

Re-install the latest update with SUS or PCC, if that doesn't work then it might be a hardware issue, either a faulty battery or something else

Re: xperia sk17a battery problem

Uliwooly — Wed, 07 May 2014 04:38:31 GMT

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: xperia sk17a battery problem

alexrx — Wed, 07 May 2014 04:45:20 GMT

Hi there,

Try the following:

When the battery level reaches 50% turn off the phone and remove the battery for a few minutes > Put it back in and connect the phone to a wall charger (do not switch the phone) > Charge your battery overnight > After that turn it on and check if the problem persists.

Let us know the results.

Re: xperia sk17a battery problem

dinohdz — Wed, 07 May 2014 05:25:24 GMT

the battery does not reach the 50% only 70% and then turn off

Re: xperia sk17a battery problem

dinohdz — Wed, 07 May 2014 05:26:04 GMT

im backup android to 2.3.4 and the problem is the same

Re: xperia sk17a battery problem

Uliwooly — Wed, 07 May 2014 05:33:26 GMT

That seems to be a hardware issue

Re: xperia sk17a battery problem

dinohdz — Wed, 07 May 2014 05:34:32 GMT

what i can do?

Re: xperia sk17a battery problem

Uliwooly — Wed, 07 May 2014 05:37:11 GMT

Stop by your local Sony or get a new battery and test your phone

http://www.sonymobile.com/global-en/support/contact-us/

Re: xperia sk17a battery problem

dinohdz — Wed, 07 May 2014 05:40:10 GMT

thank u :smileysmileythumbsup:

Re: xperia sk17a battery problem

Uliwooly — Wed, 07 May 2014 05:43:26 GMT

Anytime