topic Re: Screen lock while in call bug in XPERIA archive

Screen lock while in call bug

What-Steve-Did — Tue, 06 May 2014 21:48:16 GMT

THE most annoying bug for me so far - I got the phone set to automatically lock (pattern unlock) after 2 minutes of the screen being off. If I receive a call, proximity sensor hits the screen off as you'd expect. 2 minutes later I have to wake the screen manually with the power button, unlock it just to be able to end the call.

Re: Screen lock while in call bug

_alexdon_ — Tue, 06 May 2014 22:01:31 GMT

Well,you could expand that time to more.But it should not lock up if you make the call.

Re: Screen lock while in call bug

What-Steve-Did — Tue, 06 May 2014 22:16:17 GMT

Yeah I could expand the time to more but I shouldn't have to - it's a bug after all. Shouldn't lock at all while in a call.

Re: Screen lock while in call bug

_alexdon_ — Tue, 06 May 2014 22:17:26 GMT

Try settings-apps-all-phone,force stop and clear data.Are you sure it locks if you do not press the power button?

Re: Screen lock while in call bug

kamrul1 — Wed, 07 May 2014 11:37:48 GMT

Spoiler

Same here. Noticed the same.

Re: Screen lock while in call bug

_alexdon_ — Wed, 07 May 2014 19:21:38 GMT

Contact a staff member:

http://talk.sonymobile.com/t5/Welcome/Community-users/m-p/634967

Re: Screen lock while in call bug

What-Steve-Did — Wed, 07 May 2014 22:21:45 GMT

Already tried that.

It definitely locks - you have to unlock using the pattern passcode.

Re: Screen lock while in call bug

KamrulZ2 — Thu, 08 May 2014 05:11:03 GMT

I am facing exactly same problem. Any workaround ???????????

Re: Screen lock while in call bug

Rickard — Thu, 08 May 2014 07:29:55 GMT

I've tested this here both for incoming and outgoing calls but this doesn't happen for me. Which software version do you have in your phone? You can see this under Settings -> About phone.

Are you sure that the other person has not already ended the call?

Re: Screen lock while in call bug

maze — Tue, 13 May 2014 11:07:37 GMT

I have a problem where the screen doesnt come on when finishing a call. I remove the phone from my ear and the screen is dark and needs unlocking. So I can't hang up.

I am assuming this is the same problem.

Build number 17.1.A.2.55

Re: Screen lock while in call bug

_alexdon_ — Tue, 13 May 2014 12:01:48 GMT

maze,do you have a screen protector or flip case?

Re: Screen lock while in call bug

maze — Wed, 14 May 2014 21:41:39 GMT

Neither. Though today I did notice that it didn't shut the screen off on every call. I will monitor it.

Re: Screen lock while in call bug

_alexdon_ — Wed, 14 May 2014 22:04:31 GMT

Good,keep us updated.

Re: Screen lock while in call bug

Sandeep_Banerje — Mon, 25 Aug 2014 10:46:19 GMT

I have password screen lock setup on my Z2. When I receive a call, and click Home, I get the lock screen. Though the cursor is in the password box, I cannot bring up the keyboard, and therefore cannot access any app.

Sandeep

Re: Screen lock while in call bug

_alexdon_ — Mon, 25 Aug 2014 12:33:20 GMT

Check if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Screen lock while in call bug

ETE — Sun, 07 Sep 2014 04:52:43 GMT

I have a similar issue which is quite annoying as it takes a long time to end the call. Is there no way one could use the side power button to end a call swiftly without having to go through the main screen?

Re: Screen lock while in call bug

Ayl — Wed, 04 Feb 2015 18:02:41 GMT

I do face the same problem. It is very hard to end call or put phone loudspeaker

Re: Screen lock while in call bug

AndrewKozman — Wed, 16 Sep 2015 14:54:44 GMT

Same issue screen screen turn off while in call and couldnt even be woken up

Re: Screen lock while in call bug

Rickard — Wed, 16 Sep 2015 15:16:12 GMT

Do you have any cover or screen protector on the phone? These can cause this issue if they cover the phones proximity sensor.

I've seen that there are some 3:rd party screen protectors that doesn't have a hole cut out in them where the phones proximity sensor is located for example. These can cause this issue.