topic Xperia Arc S updating android 4.0 in XPERIA archive

Xperia Arc S updating android 4.0

Jasonk — Mon, 09 Jun 2014 14:31:06 GMT

Hi,

I have tried to update my Sony Xperia Arc S from the Pc but it doesn't work.

The pc and the phone always crash and everything is stuck!

Can someone help me please?

Thanks in advance

FrontierGate — Mon, 09 Jun 2014 14:34:07 GMT

The PC companion software crashed? At what stage?

_alexdon_ — Mon, 09 Jun 2014 14:35:17 GMT

Are you trying to update with PC companion?

Jasonk — Tue, 10 Jun 2014 09:16:54 GMT

I'm using the Sony Bridge for Mac cause now I have a Mac.

But the problem is still remaining!

Jasonk — Tue, 10 Jun 2014 09:37:04 GMT

Recent Update.

I finally get the Android Update, but all the apps have been removed.

Is it normal???

_alexdon_ — Tue, 10 Jun 2014 12:00:44 GMT

No,usually after a software repair the data is removed.