topic Re: Water has entered my phone after services!!!!! in XPERIA archive

Water has entered my phone after services!!!!!

RamizSalman — Mon, 09 Jun 2014 14:08:00 GMT

I sent my phone one week ago because it had a camera problem and they changed it, after that I noticed a bad vibration noise,so I sent the phone back again ,after that I went to receive the phone and noticed that the phone has like rubber sticking out from the back side, I told him about it and he sent it again for repair after two days I received the phone and while I was in the shower I just answers a phone call and noticed that water got in the phone and it didn't went on again.

Note that : I purchased the phone 2 months ago.

I used it before in the shower, under the water tap.

I always make sure that the flaps are closed before using under water.

The Flaps are still white.

Please I need to know what to do, and how to deal with the center. And I don't trust their services anymore.

Re: Water has entered my phone after services!!!!!

FrontierGate — Mon, 09 Jun 2014 14:31:44 GMT

[quote]while I was in the shower I just answers a phone call and noticed that water got in the phone and it didn't went on again.[/quote]

Water went in during shower? You need to prove the service center didn't properly seal your phone (with that machine), after repair service was finished.

Re: Water has entered my phone after services!!!!!

RamizSalman — Mon, 09 Jun 2014 14:41:29 GMT

Yes, During the shower and I could see water inside the camera lens>

I told them that I used it before under water and pointed that they have caused this problem, they replyied we will call you!!

But I need to know if the flaps do change their colors or not ??

Re: Water has entered my phone after services!!!!!

FrontierGate — Tue, 10 Jun 2014 02:59:34 GMT

http://talk.sonymobile.com/t5/Other-Discussions-General/Xperia-phones-water-damage-service-center-test/m-p/645645#U645645