topic Screen goes black when hitting call in XPERIA archive

Screen goes black when hitting call

Gera1 — Sun, 08 Jun 2014 17:29:10 GMT

Once I hit call the phone goes black, and the call does not connect, the phone app stays black but the rest of the phone is completely functional. The call reconnects about a min after I press call.

Re: Screen goes black when hitting call

_alexdon_ — Sun, 08 Jun 2014 20:18:48 GMT

Check if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Screen goes black when hitting call

faisal3dfx — Mon, 09 Jun 2014 06:34:14 GMT

If you do not face the problem in safe mode, please uninstall chrome update from app menu in settings. Let us know if it works.

Re: Screen goes black when hitting call

Gera1 — Sun, 15 Jun 2014 22:51:24 GMT

I reinstalled the operative system and It works now, but I'll defenetely try it next time thanks!

Re: Screen goes black when hitting call

_alexdon_ — Sun, 15 Jun 2014 23:10:00 GMT

Hope you will not face it.