topic Re: cannot change ringtones in XPERIA archive

cannot change ringtones

rrahul — Thu, 17 Jul 2014 16:59:19 GMT

cant open the folder 'phone ring tone'...it says ,unfortunately the process android.process.media has stopped. wats this ?how to fix it?

Re: cannot change ringtones

_alexdon_ — Thu, 17 Jul 2014 19:27:11 GMT

Restart the device,did you try?

Re: cannot change ringtones

rrahul — Fri, 18 Jul 2014 02:41:10 GMT

yup tried .....no improvment! is it a bug or wot?

Re: cannot change ringtones

rrahul — Fri, 18 Jul 2014 02:42:57 GMT

and its working with sim 1!!!!no prob there

Re: cannot change ringtones

goelaakash90 — Fri, 18 Jul 2014 04:22:25 GMT

reboot you phone in safe mode (press the power button and long press power off)

then try to open your phone ringtone folder.

Re: cannot change ringtones

rrahul — Fri, 18 Jul 2014 07:53:01 GMT

yup working.....but not through media storage!!!!phone picker working...wots this all about?

Re: cannot change ringtones

_alexdon_ — Fri, 18 Jul 2014 13:31:02 GMT

Settings-apps-all-media storage,clear defaults.

Re: cannot change ringtones

goelaakash90 — Fri, 18 Jul 2014 14:11:27 GMT

Do as @alexdon says

And if it doesnt fix the problem, then you may have to Factory Reset your phone.
Its upto you. SInce you can do what you wanted to using phone picker, then you dont really have to Factory Reset your phone.
But if you feel really compelled to do so, then go ahead.

Re: cannot change ringtones

rrahul — Sun, 20 Jul 2014 14:17:05 GMT

wot if no defaults are set ?

Re: cannot change ringtones

goelaakash90 — Sun, 20 Jul 2014 15:17:18 GMT

@rrahul

will you elaborate your last comment?

Re: cannot change ringtones

_alexdon_ — Sun, 20 Jul 2014 20:25:03 GMT

Usually,defaults are set that is why no option occurs to change a ringtone.

Re: cannot change ringtones

rrahul — Wed, 23 Jul 2014 07:53:01 GMT

i checked my device it says no defaults set......

Re: cannot change ringtones

rrahul — Wed, 23 Jul 2014 07:56:32 GMT

launch by defaults say ....no defaults set

Re: cannot change ringtones

_alexdon_ — Wed, 23 Jul 2014 08:28:07 GMT

In this case,try a factory settings reset.