topic Re: dead pixel con z ultra in XPERIA archive

dead pixel con z ultra

jp23 — Thu, 26 Jun 2014 04:43:23 GMT

Hi! I bought my z ultra 2 week ago. It's an incredible device unless the asf. Totally hate it. Today I was turning my phone on. But i'm very careful with the screen. I totally hate a scratch or a dead pixel. I can "fix" the scratch in my z ultra but the dead pixel not. Does anyone knows if sony has a zero tolerance about dead pixels? Motorola has it. They gave me a new phone even when it was only one pixel dead. Sony will change my screen or i will get a new z ultra?

Re: dead pixel con z ultra

Samuel1 — Thu, 26 Jun 2014 06:35:56 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm sorry to hear that you are unsatisfied with your phone.
I suggest that you raise this with your local support team to check how to proceed with this in the best possible way.
Local support.

Re: dead pixel con z ultra

Ranit_Pal — Sun, 05 Apr 2015 17:14:55 GMT

i bought new xperia z ultra and got 3 bright pixel......... Very unhappy........ the handset is best ever........ but the pixel problem made me so unhappy... will sony replace the display?