touchpad issue in xperia j

sp57 — Tue, 15 Jul 2014 07:52:22 GMT

last week ,my xperia j got wet while riding bike. as soon as i got home ,i took all the things from the phone,.and after few days i put all the things and on the phone, all the function seems ok but touchpad donot respond after 1-2 min . what might be the issue ..plz help me

Re: touchpad issue in xperia j

Hampus — Tue, 15 Jul 2014 08:29:05 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If your phone has been exposed to water, it may have been damaged by this. I suggest that you perform a software repair on your phone via Update Service:
http://www.sonymobile.com/global-en/tools/update-service/
Download and install SUS at your PC, follow the instructions that appear.

But if the issue remain, I suggest that you contact your local support team for further information about how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

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touchpad issue in xperia j

Re: touchpad issue in xperia j