topic Re: Graphic problems when I pull Status bar down in XPERIA archive

Graphic problems when I pull Status bar down

whtshername — Mon, 14 Jul 2014 12:46:05 GMT

hey,

Since I upgraded to 4.4.4 I see graphic errors.

Sometimes, when I pull the status bar down some spots starts flickering and get transparent. I have to get to the homescreen, and try it again to fix this. but it keeps reoccuring.

I haven't figured out what triggers this behaviour and it doesn't happen always.

Does anybody know where the problem is and what I can do to fix this.

I hope I described my problem so that its understandable. I try to get a screenshot the next time it happens.

Re: Graphic problems when I pull Status bar down

Samuel1 — Mon, 14 Jul 2014 13:53:53 GMT

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

Re: Graphic problems when I pull Status bar down

ashishsingh007 — Mon, 14 Jul 2014 17:57:46 GMT

This is a issue which I thought fixed in 4.4.4 but it's not. It's just reduced. I was facing this issue a lot in 4.4.2 and its reduced in next iteration.

I wanna ask xperia support, what magical does a software repair does that factory reset doesn't?

Why to fix every issue you need software reset? This is nursery class remedy given.

Re: Graphic problems when I pull Status bar down

Sam — Tue, 15 Jul 2014 02:00:08 GMT

@ashishsingh007 - A master rest simply deletes your personal data/settings from the handset where as a firmware repair reinstalls the operating system as well. If you have not tried this I would advise doing so.

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Re: Graphic problems when I pull Status bar down

ashishsingh007 — Tue, 15 Jul 2014 05:12:02 GMT

I have tried this, and I know function of both . But are you not sure that your default way of undertaking os I.e. OTA or PCC should work well?

Re: Graphic problems when I pull Status bar down

whtshername — Tue, 15 Jul 2014 06:58:36 GMT

I did a repair of my phone software before (on 4.4.3) and lost some preinstalled apps that could write to SD. when I updated to 4.4.4 they came back, but I don't want to do lose them again.

Another Problem is that the Sony backup function just does not work. I was told everytime I tried it that the backup isn't complete. It took ages and was worthless.

If "repairing" my phone is just maybe the solution I will not do it. It is not a major problem, its just annoying.

But thanks for the advice.

If there is a solution that will definitely fix this problem I am happy to try it.

Re: Graphic problems when I pull Status bar down

ashishsingh007 — Tue, 15 Jul 2014 18:43:19 GMT

No I don't think it will fix your problem. It's like saying to customer who have problem with windows to format and re do windows to get away with the issues. Very bad advice I would say, given by sony. Without even trying that themselves