Touchscreen problem

astridws — Fri, 02 May 2014 19:15:32 GMT

Hi I bought a sony xperia z1 compact about 3 weeks ago, installed apps (whatsapp, facebook, etc... nothing out of the ordinary) and the next day the touchscreen right after i pressed the on button started flickering as if i was touching it and didnt respond to my touch, the problems was easily solver by turning off the screen and turning it on again (not the phone, just the screen) but it repeated several times and just at the beginning with the screensaver. I tried erasing apps but nothing. I changed the phone and got a new one today, this time i only installed whatsapp and outlook and the exact problem appeared!! I uninstalled outlook the problem persisted. I have no idea what to do, i did a system restore and im waiting to see it if fails again.

Any ideas o what it may be or any suggestions???? i dont know i i should ask for a new one (i{m afraid the same thing will happen again) or take it to sony.

Please help!!!!!

Here is a video o the problem:

https://drive.google.com/file/d/0B6KCEamysGoGM0VCOFdtOU1kTDQ/edit?usp=sharing

Thanks in advance.

Re: Touchscreen problem

Uliwooly — Fri, 02 May 2014 22:07:26 GMT

repair your phone with SUS

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

topic Re: Touchscreen problem in XPERIA archive

Touchscreen problem

Re: Touchscreen problem