topic Re: XPERIA RAY SCREEN BLACK OUT PROBLEM in XPERIA archive

XPERIA RAY SCREEN BLACK OUT PROBLEM

jhejhe — Thu, 22 May 2014 07:42:00 GMT

My Sony Ericsson Xperia Ray (ST18i) has been having issues where if the screen goes blank it is hard to revive it. This normally should be solved by either pressing the screen or the home button but now randomly after a call when I take the headset from my ear the screen does not return and will not without a number of quick pushes of the on/off button.i CANNOT SEE WHO IS CALLING. i CANNOY USE IN URGENCY .. PLEASE HELP

Re: XPERIA RAY SCREEN BLACK OUT PROBLEM

_alexdon_ — Thu, 22 May 2014 11:11:39 GMT

Try a repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

Re: XPERIA RAY SCREEN BLACK OUT PROBLEM

Alexander1 — Thu, 22 May 2014 11:54:36 GMT

If it doesn't help with a repair of the phone software using SUS you should have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/