topic Re: xperia sp phone in XPERIA archive

xperia sp phone

cherry585 — Fri, 02 May 2014 14:13:16 GMT

my phone has got hanged... nothing is happening.. i switched it off.. its not turning off.. nothing is happening...pls help..

Re: xperia sp phone

_alexdon_ — Fri, 02 May 2014 14:16:34 GMT

Connect to wall socket,charge for 2 hours.Force shutdown:

http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-sp#!Turning-on-or-off-the-device---heading-only.html

Repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

Re: xperia sp phone

cherry585 — Fri, 02 May 2014 14:19:40 GMT

nothing is happening... its not charging,,, nothing is happening.. i mean d screen is stuck... i put it on charge but still nothing is happening..

Re: xperia sp phone

_alexdon_ — Fri, 02 May 2014 14:23:24 GMT

Stop by a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

Re: xperia sp phone

cherry585 — Fri, 02 May 2014 14:23:48 GMT

should i open d cover n force the device toshut down as its indicated in d link given by u....??... cos i tried alll... i have put it on charge since evening.. easily up couple of hrs...:(... wat should i do??....

Re: xperia sp phone

_alexdon_ — Fri, 02 May 2014 14:24:57 GMT

Try to force stop as provided in the link.If that does not help,get to a sony service.

Re: xperia sp phone

cherry585 — Fri, 02 May 2014 14:28:09 GMT

how should i stop by sony service... i mean d link sent by u?.. wat should ido there:(

Re: xperia sp phone

cherry585 — Fri, 02 May 2014 14:30:07 GMT

u mean d link which u sent initially wherein i need to open d back cover n force the device to shut down?... that one???...

Re: xperia sp phone

_alexdon_ — Fri, 02 May 2014 14:35:02 GMT

Yes,initially I sent you a link with instructions of how to force stop.After that,I left a link where you can contact your local xperia and maybe visit a sony service.

Re: xperia sp phone

cherry585 — Fri, 02 May 2014 14:35:57 GMT

ok sure... i will try that first... let me c if that helps:(...

Re: xperia sp phone

_alexdon_ — Fri, 02 May 2014 14:39:58 GMT

Keep us updated.

Re: xperia sp phone

cherry585 — Fri, 02 May 2014 14:43:53 GMT

guess wat... my phones working... thanks a tonnnne:smileyhappy::smileyhappy:... could u pls tel me d reason for this prob

Re: xperia sp phone

cherry585 — Fri, 02 May 2014 14:44:57 GMT

yeppie... yeppie:)... thank u thank u:):smileyhappy:

Re: xperia sp phone

_alexdon_ — Fri, 02 May 2014 14:46:47 GMT

Easy now but I like that you are happy.It could be related to the fact that maybe you left the phone to completely discharge.

Re: xperia sp phone

cherry585 — Fri, 02 May 2014 14:48:24 GMT

no... i didnt.. trust me i had 81% charge:(... inspite of that....:smileyconfused:

Re: xperia sp phone

cherry585 — Fri, 02 May 2014 14:50:20 GMT

i cant tel u how happy i am ....:).... thanks thanks thanks a tonnne:):smileyhappy::smileysmileythumbsup:

Re: xperia sp phone

cherry585 — Fri, 02 May 2014 14:54:25 GMT

do u also have a solution for viber??... i tried allll...:smileyconfused:

Re: xperia sp phone

_alexdon_ — Fri, 02 May 2014 14:55:15 GMT

Maybe there was a problem with the system,maybe a glitch.Android is a little unstable sometimes...

I am glad for you!

Re: xperia sp phone

_alexdon_ — Fri, 02 May 2014 14:55:47 GMT

Viber does not work with the phone anymore?What have you tried until now?

Re: xperia sp phone

cherry585 — Fri, 02 May 2014 15:02:29 GMT

thank u:smileyhappy::smileysmileywink: