topic camera issues in XPERIA archive

camera issues

elfabulosoyo1 — Sat, 12 Jul 2014 20:04:11 GMT

My phone is one year old. I had never faced issues with it until now. Two weeks ago, the camera started showing a message "can't save photo" and if I try again the camera close and the message says "camera stopped working. Sorry". How do I fix this? I don't want to lose my data

Re: camera issues

Thommo — Sat, 12 Jul 2014 22:37:58 GMT

Try and backup as much of your files as you can then perform a system reapir - See below for details

Switch off your phone and unplug from Pc

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down - This should start the repair or reformat process

Re: camera issues

elfabulosoyo1 — Wed, 23 Jul 2014 13:21:36 GMT

I just restarted the phone and seems to be working fine. Still it gets pretty slow at sometimes and I don't have many apps installed I will change my phone soon though