topic Headset volume down key problem with STH30 in XPERIA archive

Headset volume down key problem with STH30

Nerdworld — Wed, 21 May 2014 10:17:38 GMT

Hello!

I just bought a Sony STH30 Stereo Headset for my Xperia Z1.

But when pressing the "Volume down" button on my headset, the key is hold for 5 to 10 seconds.

This only happens on the Xperia Z1, it's working fine on other phones.

It also works pretty fine when changing the volume of an active call - it only happens when trying to lower the volume of the phone or music.

Greetings from germany,

Daniel

Re: Headset volume down key problem with STH30

carlhb — Thu, 12 Jun 2014 18:40:02 GMT

Bought these headphones today. NO problems at start except that I could not choose previous track. Downloaded the Headphone controller app. Worked great for a few hourses. Then..? Even after I deleted the app I have the same problem. And after I try to lower the volume, it mutes instead and then all the buttons stop to work.

Re: Headset volume down key problem with STH30

Fluh — Wed, 25 Jun 2014 12:28:55 GMT

Hi, I have exactly the same problem, the STH-30 head set is compatible with the Xperia Z1 compact according to the Sony website but it simply doesn't work. This is simply a lie.

Finally there is absolutely no headset with a volume control compatible with the xperia,even their own Sony products!

Sony's staff nothing to reply??

Re: Headset volume down key problem with STH30

_euMan_ — Fri, 27 Jun 2014 14:15:09 GMT

No fix for this yet? Why is it that this headset(sth30) work on ALL other samsung and nexus phones and not on my xperia z1 compact? To think i paid for a buggy phone and an incompatible headset is really sad. Please fix this.

Re: Headset volume down key problem with STH30

x_bert — Fri, 04 Jul 2014 07:54:15 GMT

Hello, had exactly the same problem. Even with the new Android 4.4.4 the problem still exists. It's beyond belief that sony announces a headset as "Stereo Headset STH30 will go great with Z1 Compact" but has such functionality problems. I wrote had the Problem, cause i returned my Xperia Z1 Compact and the headset. I could not stand the truth that i had spend a not small amount off money on something that is not working. Despite the fact that i had to buy a new headset. The old ones that worked well with my xperia ray are refused as not combatible by the xperia z1 compact. All headsets work well on every other Android device i had the chance to test with. Sony go this way further and i think you will loose more customers.

Re: Headset volume down key problem with STH30

_euMan_ — Fri, 18 Jul 2014 03:38:47 GMT

i bought three of these headphones and only one worked. please fix this.

Re: Headset volume down key problem with STH30

LyTheTich — Wed, 15 Oct 2014 08:43:14 GMT

i have the same problem with my zenfone 5, 3 key is notworking, when i press pause/play my music player is pause and don't play again until i'm reset my phone, as the same volume up / down is nerver work, but it's work fine on samsung, sony devices ( i'm not try on Xperia Z1 )

Please tell me another way to use the three button, i have try "Headset Button Controller" app, "Smart key " app by Sony, but all is missing something like this:

- 1 click play / pause button to play / pause: OK

- 2 click play / pause button to next : OK

- 3 click play / pause button to previous : OK

- Volume Up / Down key : not working.

Please advices.

thanks.

Re: Headset volume down key problem with STH30

Master_General — Fri, 12 Dec 2014 18:54:23 GMT

I have the same problems with sth30 and sony z1 compact. When i press down volume headset keys freezes. Reattaching and if not using volume down working good. Who can help. I can't return headset (i win it from sony mobile ukraine as a prize)

Re: Headset volume down key problem with STH30

Kimpsake — Tue, 17 Feb 2015 15:55:25 GMT

Hey!

I have the same exact problem with my Degauss Labs 'Dual Driver' 3 button 3,5mm headphones. Pressing the volume up, works OK, the main middle button works OK, but pushing the volume down button results in one click or a concecutive long press. Very frustrating.
I've tried uninstalling smart connect, reboot and test; reinstalling smart connect and retrying. No luck. The headphones work on a Z3 and most other android phones I've tried it with.

Has anyone resolved this issue? Could it be hardware related, like a loose connection or broken component?

Re: Headset volume down key problem with STH30

Kimpsake — Sat, 07 Mar 2015 11:21:27 GMT

Update:

Tried the headset in another z1 Compact, and it works fine. Decided it's a hardware problem, since full reinstall didn't help.
Sent it to repairs, where they replaced the audio jack and side keyflex. Got it back, and the problem still persists.

Re: Headset volume down key problem with STH30

SdGH — Sat, 14 Mar 2015 10:07:26 GMT

I have the exact same problem.

I tested 2 headsets and multiple android devices

I can confirm that it is a problem of Xperia Z1, the phone.

STH30 works with other android devices.

I have tested another Headset from JBL with volume controls, on Z1, it behaves the same, the volume down key randomly get stuck in "long press".

When it is stuck in vol- long press, other keys are non-responsive.

I checked the keypress info using the following app.

https://github.com/chrisboyle/keytest/downloads

It says the volume down key has increasing repeat count,

I don't know whether STH30 works with other sony phone. The android devices that I tested are from other brands.

My phone has the latest firmware 14.4.A.157, I am not sure if this is a hardware bug or it can be fix by software updates. So far no solution can be found.

Re: Headset volume down key problem with STH30

Coffinsink — Tue, 24 Nov 2015 17:46:53 GMT

I faced the same issue but the following helped me solve it...
My phone: Xperia Z1 C6902 (Rooted), Android: 4.4.4
Earphones: LG gflex (has volume rockers and headsethook)
Issue: volume down rocker of headset causes repeated volume reduction
Pls note the following may not require root access.
I was tryimg to make my phone a universal remote and made a circuit with ir leds and headset pin.
For this i installed an application called ZaZaremote (available in play store). The circuit dint work on my phone but worked on another phone (infocus m2).
I suddenly realised that when i opened zazaremote and closed it, volume down rocker worked as it should.
The problem was solved tentatively but it repeated itself sometimes.
Then playing around with the phone a little bit i found that xperia connect,walkman and audio enhancements could be causing the issue. I disabled them and the problem did not repeat till now (its been a week).
When i enabled them once the problem repeated. Again opening and closing zazaremote solved it.
The only logic in this solution is that zazaremote chenges audio settings to set it for ir blaster.
Pls note that the solution might not work for everyone.
Finding the exact reason why zazaremote solves it may help everyone.
I'm new to writing threads. Correct me if i made any mistakes.

Re: Headset volume down key problem with STH30

Coffinsink — Wed, 25 Nov 2015 09:30:34 GMT

Note that zazaremote disables microphone. You may have to force stop zazaremote and restart phone. But doing so will cause the problem again irrespective of whether you have diabled walkman, connect and enhancements or not.
Its a relief that its not a hardware issue.Software updates or other tweaks for rooted devices will solve the issue.