topic Re: Audio problems on Z1 Compact in XPERIA archive

Audio problems on Z1 Compact

kneilu1 — Sat, 12 Jul 2014 16:03:30 GMT

From yesterday the volume of my telephone (ringtones, sms, email, videos and music from the speaker) is very very low. The software is updated to kitkat 4.4.4 and till yesterday it had no problems.

Someone can help me?

Thank's

Re: Audio problems on Z1 Compact

_alexdon_ — Sun, 13 Jul 2014 09:22:51 GMT

Did you try a simple restart?

Re: Audio problems on Z1 Compact

kneilu1 — Sun, 13 Jul 2014 14:51:12 GMT

Yes, more times. But it didn't resolve the problem

Re: Audio problems on Z1 Compact

_alexdon_ — Sun, 13 Jul 2014 15:13:27 GMT

Try settings-apps-all-sound enhancements,force stop and clear data.Restart.

Re: Audio problems on Z1 Compact

kneilu1 — Mon, 14 Jul 2014 20:19:27 GMT

Thank's. I tried also this but without any improvement...

Re: Audio problems on Z1 Compact

_alexdon_ — Tue, 15 Jul 2014 12:37:39 GMT

I suggest you go for a software repair:

http://www.sonymobile.com/gb/tools/update-service/