topic Re: The screen is broken in XPERIA archive

The screen is broken

Alba_22 — Wed, 05 Mar 2014 19:37:30 GMT

My screen is broken, you think you could do?

Re: The screen is broken

Uliwooly — Wed, 05 Mar 2014 19:39:45 GMT

You have 2 options

1) contact your local Sony repair center

http://www.sonymobile.com/global-en/support/contact-us/

2) buy the part and replace it yourself, but you will void your warranty

Re: The screen is broken

Alba_22 — Wed, 05 Mar 2014 19:43:55 GMT

ohhh thanks

Re: The screen is broken

azucena — Wed, 05 Mar 2014 19:47:26 GMT

Sony will not do anything!! my screen explode in my hand and they said it is my fault!! Sony doesnt care about us!!

if you are in Madrid, dont go to their Technical Service in Guzman El bueno 43....i was ther last friday looking for some help and they humiliated me.

Re: The screen is broken

Uliwooly — Wed, 05 Mar 2014 19:53:22 GMT

@azucena

@azucena wrote:
...my screen explode in my hand and they said it is my fault!! Sony doesnt care about us!!...

If that actually happen, have you contacted Sony directly and/or have you stopped by any other Sony repair center?

On a side Note

Hala Madrid!!!

Re: The screen is broken

azucena — Wed, 05 Mar 2014 19:59:20 GMT

ive contacted directly with Sony, they said that the only reason for have a broken screen is an owner fault or impact ....never a manufacturing defect.... so ... i know what i lived... im not a lier, and they treated me like if a were cheating them,,,

Re: The screen is broken

Uliwooly — Wed, 05 Mar 2014 20:01:46 GMT

Perhaps you can talk to a supervisor?