topic Re: Data Roaming is not working?? in XPERIA archive

Data Roaming is not working??

H_Stummer — Tue, 22 Apr 2014 13:44:07 GMT

Since the latest update (12.1.A.1.201) the data roaming does not work.

I was in a foreign country and had the roaming options enabled. But no app was able to send/receive data - and the browser said "you're offline". I called my provider's hotline and they checked their part - all was working.

Re: Data Roaming is not working??

Uliwooly — Tue, 22 Apr 2014 14:03:03 GMT

how about

settings > more > internet settings ?

Re: Data Roaming is not working??

H_Stummer — Tue, 22 Apr 2014 14:13:12 GMT

In German I can't find "Internet settings" in the "more" submenu. But if you're talking about "Mobile networks", I enabled "Data enabled" and "Data roaming"... Back in Germany, the mobile internet works perfect again...

There was no problem with data roamin before the update.

Re: Data Roaming is not working??

Uliwooly — Tue, 22 Apr 2014 14:17:36 GMT

Settings > more > Internet settings should be underneath Mobile Networks, if not then

settings > Xperia Connectivity

Re: Data Roaming is not working??

H_Stummer — Tue, 22 Apr 2014 14:23:29 GMT

I only found Settings > Xperia > Internet Options - but there I only can download the settings for my provider. And these already were correct.

Re: Data Roaming is not working??

Uliwooly — Tue, 22 Apr 2014 14:27:24 GMT

Sorry to hear that, perhaps another user can replicate this issue

Re: Data Roaming is not working??

3xperia — Tue, 22 Apr 2014 17:13:58 GMT

H_Stummer, have you registered or activated your Roaming postpaid/prepaid before you went abroad. If you did or it's supposed to be automatically activated, then there something's wrong with the version 4.3

Re: Data Roaming is not working??

Rickard — Wed, 23 Apr 2014 06:54:23 GMT

Did you also contact the operator in the country you were in? To me this sounds more like you were not allowed to use data with your SIM by the operator in that country. If this should happen again, check which network you should use and try selecting it manually under Settings -> More -> Mobile networks -> Network operators.