topic Re: Does not charge since update in XPERIA archive

Does not charge since update

Toykykid — Tue, 04 Mar 2014 18:10:22 GMT

G'Afternoon,

As you've heard before from others, cannot charge my xperia T since the update on Friday.

The only way I can get any little bit of charge to it now is by PHYSICALLY holding the "power button" with the wall adapter . In this case it will charge for about 30mins and inevitably try to boot on, go thru the color scheme "start up", get to my home page and turn off. Without the power supply directly going to it, I have no power and get the 3 flashing lights. This includes trying to hard start (I think that's what you called Power and volume button). As far as computer use, I hear my computer recognize device when I turn it on and go away when it turns off. Kinda like installing/removing a flash drive.

I am at a complete and total loss... This phone was absolute gold until this past Friday.

Re: Does not charge since update

_alexdon_ — Tue, 04 Mar 2014 18:33:21 GMT

Charge how you can the phone for 1 hour,repair via sony update service:

http://www.sonymobile.com/gb/tools/update-service/

Re: Does not charge since update

Toykykid — Tue, 04 Mar 2014 18:50:53 GMT

Unfortunately, I just tried this and my phone has 0% battery. The computer will not recognize the device. I cannot get it to charge to even 1% using wall charger and the computer will only recognize the phone when "starting up". After 3 seconds it "disconnects" and is unrecognizable.

Anythjing thing else you can think of "Grey wizard"...

Re: Does not charge since update

_alexdon_ — Tue, 04 Mar 2014 18:56:19 GMT

Connect to wall socket and try a forced restart(power button+vol up until the phone vibrates).If this does not work,I am sorry but you need further assistance at a sony service:

http://www.sonymobile.com/global-en/support/contact-us/