topic Unable to restore after Android Update in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/unable-to-restore-after-android-update/m-p/3229062#M381590 <P>Hi all,</P><P>After updating my Z1 to 4.4.2 I was unable to restore using the built in backup and restore app. The error message states that the selected backup cannot be used due to incompatability of the software!!!!&nbsp;</P><P>This should have been obvious to sony....</P><P>Also, opening the backup folder in the SD card is of no use since the files were encrypted.</P><P>Will any good soul help me restore or at least retrieve my files?</P><P>Thank you!</P> Fri, 04 Apr 2014 20:37:31 GMT mightyflav 2014-04-04T20:37:31Z Unable to restore after Android Update https://community.sony.com.mk/t5/xperia-archive/unable-to-restore-after-android-update/m-p/3229062#M381590 <P>Hi all,</P><P>After updating my Z1 to 4.4.2 I was unable to restore using the built in backup and restore app. The error message states that the selected backup cannot be used due to incompatability of the software!!!!&nbsp;</P><P>This should have been obvious to sony....</P><P>Also, opening the backup folder in the SD card is of no use since the files were encrypted.</P><P>Will any good soul help me restore or at least retrieve my files?</P><P>Thank you!</P> Fri, 04 Apr 2014 20:37:31 GMT https://community.sony.com.mk/t5/xperia-archive/unable-to-restore-after-android-update/m-p/3229062#M381590 mightyflav 2014-04-04T20:37:31Z Re: Unable to restore after Android Update https://community.sony.com.mk/t5/xperia-archive/unable-to-restore-after-android-update/m-p/3229063#M381591 <P>You cannot restore the backup from JB to KK...You should have backed up on google servers,I think from there you could have restored easily.Try this link for the contacts:</P> <P><A href="http://talk.sonymobile.com/t5/Xperia-S-SL-acro-S/How-can-I-extract-contacts-from-dbk-file-on-my-computer/td-p/235910/page/2" target="_blank">http://talk.sonymobile.com/t5/Xperia-S-SL-acro-S/How-can-I-extract-contacts-from-dbk-file-on-my-computer/td-p/235910/page/2</A></P> Fri, 04 Apr 2014 20:41:00 GMT https://community.sony.com.mk/t5/xperia-archive/unable-to-restore-after-android-update/m-p/3229063#M381591 _alexdon_ 2014-04-04T20:41:00Z