topic Z1s freezing / locking up issues in XPERIA archive

Z1s freezing / locking up issues

ecogeek — Fri, 04 Apr 2014 15:25:19 GMT

I was wondering if anyone else had any issues with their Z1s locking up / freezing?

I waranteed my first one because tmobile wouldn't let me return it (They said because I installed apps, that's why it's not working)
I received a second one and it's doing the same thing.

It worked for a few days and now it will work for about 1.5 minutes and then lock up where I have volume-up + power to reset it.
I've looked at battery usage and the largest user of battery is Media App.

Because of that, I suspected my SD card, but I took it out and restarted and I still get the freezing.

Another thing that's probably unrelated, but might be, is I keep getting the waterproof popup even though all my covers are firmly snug.

Any help is greatly appreciated

Also, the battery drains fast during this whole mess.

Re: Z1s freezing / locking up issues

_alexdon_ — Fri, 04 Apr 2014 15:36:48 GMT

Are you talking about freezing at the lockscreen?I have also encountered this,when I have to enter PIN or pattern,it just freezes and hardly gets back to normal.I had to force shutdown the device.

Re: Z1s freezing / locking up issues

ecogeek — Fri, 04 Apr 2014 15:39:12 GMT

No, this is freezing just randomly when I'm doing anything. It happens after being awake a little over minute.

And now it completely won't come on. I tried to run the sony update tool, but now it's not doing anything. It's a $600 paperweight. I tried resetting it using the red button and everything.

Re: Z1s freezing / locking up issues

_alexdon_ — Fri, 04 Apr 2014 15:41:36 GMT

I suggest you force shutdown with this key combination: power button+vol up until the phone vibrates 3 times.After this,do not turn on the device.Open SUS and follow the procedures to check firmware and repair.

Re: Z1s freezing / locking up issues

ecogeek — Fri, 04 Apr 2014 15:42:58 GMT

I would love to, but it's powered off and won't come on. I've tried following the steps in the SUS and nothing is happening

Re: Z1s freezing / locking up issues

_alexdon_ — Fri, 04 Apr 2014 15:43:53 GMT

Charge it for 1 hour,retry.

Re: Z1s freezing / locking up issues

ecogeek — Fri, 04 Apr 2014 15:46:28 GMT

Sure, I'll do this. Though the charging light doesn't come on and it was at 78%

Re: Z1s freezing / locking up issues

_alexdon_ — Fri, 04 Apr 2014 15:48:58 GMT

I am sorry to hear this,but do try it.After 1-1 and a half hours of charging,try the same things I have told you.

Re: Z1s freezing / locking up issues

ecogeek — Fri, 04 Apr 2014 21:29:53 GMT

I plugged it in for over two hours. Still no light, still no warmth (from charging) I think this is dead. I guess I'll warantee it and see if maybe the third time will be the charm.

Re: Z1s freezing / locking up issues

_alexdon_ — Fri, 04 Apr 2014 21:38:20 GMT

Yeah,take it back to T-Mobile.