topic Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution? in XPERIA archive

Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

Terp — Fri, 18 Apr 2014 21:15:33 GMT

As in the Headline,

i have reset the phone, reinstalled it all, but its still locking the phone up.

I am resetting the phone every 5 minutes now, this is getting fairly annoying!

/Rasmus

Re: Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

_alexdon_ — Fri, 18 Apr 2014 21:18:10 GMT

Are you sure that power button works normally?Boot the phone in safe mode,see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

Terp — Fri, 18 Apr 2014 21:52:47 GMT

is this a regular failure for this phone?

I think that the button could be bad, but there are so many threads on the internet about bad software, this seems strangely familiar!?

http://envyandroid.com/archives/987/dead-screen-xperia-z1

is just one of the examples

Re: Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

Terp — Fri, 18 Apr 2014 21:58:53 GMT

power button works fine

Re: Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

_alexdon_ — Fri, 18 Apr 2014 22:00:07 GMT

The forced shutdown works for you?After it,the phone works fine?

Re: Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

Terp — Fri, 18 Apr 2014 22:00:51 GMT

Seems to happen, every time i get an email.

The only app i have now is my mobile banking, and that cant be the problem.

Re: Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

_alexdon_ — Fri, 18 Apr 2014 22:01:41 GMT

Did you try safe mode?

Re: Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

Terp — Fri, 18 Apr 2014 22:01:43 GMT

if your thinking of the hard reset, then yes, it works, until the screen locks

Re: Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

Terp — Fri, 18 Apr 2014 22:02:15 GMT

yes safe mode works fine, but im not getting any activity in that mode

Re: Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

_alexdon_ — Fri, 18 Apr 2014 22:02:28 GMT

I tend to believe this is a 3rd party app.Boot in safe mode.

Re: Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

_alexdon_ — Fri, 18 Apr 2014 22:04:44 GMT

It is a 3rd party app you have installed.Any battery saver,task killer,antivirus?

Re: Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

Terp — Fri, 18 Apr 2014 22:11:54 GMT

it seems to work fine now, will write if it become a problem again. thanks for fast support. Is there a quick guide to finding apps that compromise the phone? im an earlier apple user, so i have never had these types of problems before

Re: Cannot unlock screen, after screen autolocks? Several threads on the internet, but no solution?

_alexdon_ — Fri, 18 Apr 2014 22:17:31 GMT

Usually,there are task killers,antivirus,apps that optimize performance.There is no list,but if anything comes up do not hesitate to contact us.