topic Re: Problems with Internet in sleeping mode in XPERIA archive

Problems with Internet in sleeping mode

Dietor — Thu, 20 Mar 2014 20:41:25 GMT

Hello,

I have a such problem. Approximatly in 10 min after starting sleeping mode my phone can not receive incoming calls from Skype and Viber. There is no problem in a few min after sleeping mode or when a screen is on. I have this problem whenever wi-fi or 3 G connection is. When the screen is on after that I receive messages about missing calls. Swithing stamina off, reinstalling of phone's soft doesn't help. Wi-fi is always on in settings, mobile transfer is on too. Help me, please.

Re: Problems with Internet in sleeping mode

_alexdon_ — Thu, 20 Mar 2014 20:44:36 GMT

Boot your phone in safe mode,see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Problems with Internet in sleeping mode

Dietor — Fri, 21 Mar 2014 17:10:07 GMT

Skype and Viber don't work in safe mode.

Re: Problems with Internet in sleeping mode

_alexdon_ — Fri, 21 Mar 2014 17:16:02 GMT

Try to use only one of them(Viber or Skype),and use only wifi or only data.See how it goes.

Re: Problems with Internet in sleeping mode

Dietor — Sat, 22 Mar 2014 12:05:27 GMT

It's a pity, but no result.

Re: Problems with Internet in sleeping mode

_alexdon_ — Sat, 22 Mar 2014 14:48:29 GMT

Are you willing to try a software repair?

Re: Problems with Internet in sleeping mode

Dietrch — Thu, 01 May 2014 19:16:16 GMT

Thanks Alexdon for trying to help me (I've changed my account, because forgot pass and service for changing pass didn't work (so an account "Dietor can be deleted"). Solving my problem was setting up other firmware (D5503 14.2.A.1.114).

When I set up firmware ...757 through Flashtool, the problem repeated (it was regardless Stamina off or on).

Will settting up of this firmware per PC Companion help? Does problem with battery drain in last firware exist?

Re: Problems with Internet in sleeping mode

Dietrch — Thu, 01 May 2014 19:22:21 GMT

...One more thing that helped me - switching off "Queue background data" in firmware D5503 14.2.A.1.114.

In firmware .757 it didn't help.

Re: Problems with Internet in sleeping mode

_alexdon_ — Thu, 01 May 2014 21:10:20 GMT

Opinions are 50 - 50,some say they still have problems.You could try a software repair,see if that helps.

Re: Problems with Internet in sleeping mode

Dietrch — Mon, 05 May 2014 19:47:17 GMT

Can I make a back up of my firmware and restore it with PC Companion (I've not found such sections in PC Companion)?

Re: Problems with Internet in sleeping mode

_alexdon_ — Mon, 05 May 2014 20:31:38 GMT

Pc companion should let you backup.