topic Re: Xperia SP Kitkat Update refused? in XPERIA archive

Xperia SP Kitkat Update refused?

bikramjitz — Thu, 03 Apr 2014 02:05:33 GMT

I read some Sony representative confirmed SP will not get kitkat though not confirmed officially.If it so,it will be really very bad gesture from sony side.Launched in March-April 2013,SP is hardly one year old yet and i guess majority of the owners even would not have their warranty expired yet and sony ending its support at this stage would really send bad signals to all its customers.Most people wll think twice before buying even high end phones from sony thinking that they are user unfriendly and might end support to any device sooner or later just to force its customers to buy their newer devices.I request sony to deliver kitkat to SP as promised earlier.

Re: Xperia SP Kitkat Update refused?

_alexdon_ — Thu, 03 Apr 2014 09:45:56 GMT

Contact xperia care,see what they say:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia SP Kitkat Update refused?

xpsp77 — Thu, 03 Apr 2014 16:32:35 GMT

@alexdon
They don't seem to reply. Simply asked what is meant by 'under investigation'- "are you testing the build on the device? ..or 'investigating' whether to give kitkat or not?" No answer yet!

Re: Xperia SP Kitkat Update refused?

blackbox — Thu, 03 Apr 2014 16:36:12 GMT

It means "please buy an M2".

Re: Xperia SP Kitkat Update refused?

xpsp77 — Thu, 03 Apr 2014 19:20:34 GMT

"please buy an M2"

ha ha.. Sony releasing phones for every letter of alphabet and then struggles with updates! lol

'planned to upgrade to kitkat' for m2 also (gsmarena). someday it will become "under investigation", then which phone to buy?

Re: Xperia SP Kitkat Update refused?

xpsp77 — Mon, 07 Apr 2014 03:49:58 GMT

Reply from Sony support center:

"Thank you for contacting the Sony Xperia support centre.

We apologize for the delay in response.

With regards to your query, on Software update. kindly note that "under investigation" mentioned in sony software update page are referring to the investigation period where our development team are testing the full compatibility of a new android version with existing devices.

The page will be updated accordingly when the development team finished testing and decide whether to launch new updates or to remove the "under investigation" sign altogether."

#So, they are testing the build. But, chance of not getting it also there..! Patience..!! meanwhile, we can spend time tweaking the .201 update

Re: Xperia SP Kitkat Update refused?

thierry_lr — Mon, 07 Apr 2014 09:54:16 GMT

French Android forum indicated that they received an official informtion from Sony representative that kitkat will never be available.

For me SP will be my last sony product, because :

- Sony sell it's computer branch = support will be terminated soon

- I had a xperia pro and the upgrade from android 2.3.x to 4.0.x was a mess

- SP upgrade to 4.3 is also a mess - how a company can release an upgrade with such issues.

- Xperia S are no longer repair ( in france, even if tehy are still availlable on market) - they propose a SP in place !!!

Fo all these reasons, i think, now, that Sony is no longer a company that we can trust. that's why i will not update my sony software (vega pro) and will switch to adobe equivalent. And my next phone will be a probably a Nokia.

Re: Xperia SP Kitkat Update refused?

whitedraon601 — Tue, 08 Apr 2014 09:05:59 GMT

If the announcement of KitKat isn't coming to xperia sp is an official one then how come according to a German site the Sony have nothing to do with what was said as it's still in the testing stage also that it's just rumours. Until its actually official I'm not believing a word that it's not being released.