topic Re: Video Supporting in XPERIA archive

Video Supporting

motownisintown — Sat, 01 Mar 2014 19:07:43 GMT

having some problems with the "movies" application. everytime i choose to look at every file that i got, the applictaion just pop a sign that state "unfortunenately the "MOVIES" has stopped.

what causing this? and what can i do to fix this.

pls help!!!!

Re: Video Supporting

Uliwooly — Sat, 01 Mar 2014 19:24:39 GMT

Try

settings > apps > all > movies > clear data/cache > restart your phone > try again

Re: Video Supporting

_alexdon_ — Sat, 01 Mar 2014 20:41:05 GMT

@uliwooly wrote:

Try

settings > apps > all > movies > clear data/cache > restart your phone > try again

If this does not help,it means you have updated the movies app and it does not work fine.Go to settings-apps-all-movies and uninstall updates.

Re: Video Supporting

motownisintown — Mon, 03 Mar 2014 21:00:43 GMT

having the same problem but i dont know how to delete the last upgrade...

help pls

Re: Video Supporting

_alexdon_ — Mon, 03 Mar 2014 21:13:58 GMT

Settings-apps-all-movies,uninstall updates.

Re: Video Supporting

motownisintown — Mon, 03 Mar 2014 21:17:24 GMT

the only thing i got is force stop,disable and clear data and cahce..

Re: Video Supporting

_alexdon_ — Mon, 03 Mar 2014 21:18:46 GMT

So you do not have uninstall updates?Try force stop and clear data.Restart your phone.