bluetooth drops connection

davgray66 — Wed, 02 Apr 2014 21:10:37 GMT

I have a Creative bluetooth headset and my Z1 loses connection if not used for a few minutes. Not very helpful if being used for receiving calls in the car. I believe that the Z1 previously had a similar issue but a software update to 14.2.A.1.136 was supposed to fix this. Doesn't appear to have worked for me. Anyone else with a similar problem or prefereably a solution.

Re: bluetooth drops connection

Alexander1 — Fri, 16 May 2014 14:41:09 GMT

Hi,

Have you tried to unpair the devices and then pair them again? If that doesn't help you can try to reset your headset and make a new pairing to see if you get a better experience.

If not, I would suggest that you try with another Bluetooth device to see if the phone behaves differently.

Also make sure that you have the latest available update for your phone:

http://www.sonymobile.com/global-en/tools/update-service/

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bluetooth drops connection

Re: bluetooth drops connection