topic sony bridge for mac in XPERIA archive

sony bridge for mac

sven1970 — Sat, 01 Mar 2014 14:36:28 GMT

Sony Bridge for Mac has happened to stop recognizing my xperia miro a few days ago. Since then it's also offering me some strange android update from 11.0.A.5.5 to exactly the same...11.0.A.5.5.

I've already restarted the smartphone, even have set it back to original settings, so these things don't make it any better.

Re: sony bridge for mac

Uliwooly — Sat, 01 Mar 2014 15:30:05 GMT

What if you uninstall and re-install Bridge?

Re: sony bridge for mac

sven1970 — Sat, 01 Mar 2014 16:58:39 GMT

No, didn't help either. I also tried a different usb-cable...that didn't solve it either.

Re: sony bridge for mac

David_L — Sun, 02 Mar 2014 19:44:58 GMT

Hi Sven1970,

could you please send me error logs?

Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM that file to me or post the contents here

Also, what OSX version are you running and which phone model do you have?

Best Regards,

David

Re: sony bridge for mac

extde2 — Thu, 17 Apr 2014 17:36:54 GMT

Instructions are not relevant.

Right after SBfM start:

Then click any button (Later or Update) and no device found:

As you can see, there is no "Phone" menu.

Here is About screen:

Re: sony bridge for mac

David_L — Thu, 17 Apr 2014 19:16:10 GMT

Hi Extde2,

The "Phone menu" has been renamed to "Xperia", the menu just to the left of "Window".

The other steps are the same.

Best Regards,

David