topic Re: (WT19i) Touchscreen not responding after update. in XPERIA archive

(WT19i) Touchscreen not responding after update.

RavenDoc — Thu, 17 Apr 2014 22:22:34 GMT

Hello!

Today I decided to update my phone after taking it back from the service (i had to have my screen replaced after it had been broken). It was working fine before the update but as soon as I updated it, my touchscreen refused to respond. I can't type in my PIN, nor unlock my phone, which unables me to use PC Companion repair. What shall I do?

Re: (WT19i) Touchscreen not responding after update.

_alexdon_ — Thu, 17 Apr 2014 22:34:50 GMT

Use sony update service to repair:

http://www.sonymobile.com/gb/tools/update-service/

Re: (WT19i) Touchscreen not responding after update.

RavenDoc — Thu, 17 Apr 2014 23:08:12 GMT

Still not working. The first few times I turn it on after update it works for a few secs then stops responding. I can't even unlock the screen.

Re: (WT19i) Touchscreen not responding after update.

_alexdon_ — Thu, 17 Apr 2014 23:12:19 GMT

Visit a sony service:

http://www.sonymobile.com/global-en/support/contact-us/