topic Re: Google play -enable background data in XPERIA archive

Google play -enable background data

ViperRK — Thu, 20 Mar 2014 07:03:51 GMT

Hello,for the past few weeks I am experiencing a weird problem. Sometimes when I open Google play store, it says Google play needs Background data to be enabled. My Google Account is synced automatically but the other accounts are synced manually.
I have to clear the data of the play store from settings. Then after 2-3 days,the problem recurs.
Any help would be appreciated
Thanks

Re: Google play -enable background data

Uliwooly — Thu, 20 Mar 2014 13:11:37 GMT

Have you disabled background data on this app?

Re: Google play -enable background data

_alexdon_ — Thu, 20 Mar 2014 13:53:10 GMT

If you go to mobile data in settings,did you check to restrict background data?

Re: Google play -enable background data

ViperRK — Thu, 20 Mar 2014 17:42:39 GMT

Restrict background data is unchecked

Re: Google play -enable background data

_alexdon_ — Thu, 20 Mar 2014 17:48:26 GMT

Try settings-apps-all-google play,force stop and clear data.

Re: Google play -enable background data

ViperRK — Fri, 21 Mar 2014 04:30:47 GMT

I know, but it's a temporary solution. The same problem occurs after 2-3 days. I have to do the same thing again. I was looking for something more permanent.
Thanks

Re: Google play -enable background data

_alexdon_ — Fri, 21 Mar 2014 12:36:09 GMT

Contact xperia care,maybe visit a sony service for a quick check:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Google play -enable background data

Wawbeck642 — Wed, 16 Apr 2014 20:31:47 GMT

I have the same problem so I went into the mobile data scrolled down to Google play and restrict backround data was turned on while in general its turned off no problems since