topic Re: unable to switch call in XPERIA archive

unable to switch call

rahulpondy — Sat, 01 Mar 2014 01:50:36 GMT

In sony xperia z1 i am unable to switch call or hold a call and and also making a conference call please help me how to solve this problem thank you

alexrx — Sat, 01 Mar 2014 05:46:37 GMT

Hi there,

Boot the phone into Safe Mode and see if the problem persists.
Perhaps some app that you use causes the problem.

Also you can try:

Settings > Apps > All > Phone > Clear data/cache > Force stop > restart the phone and try again.

Cheers.

rahulpondy — Sat, 01 Mar 2014 13:11:25 GMT

I i have tried both the method but i cannot switch call please help me

_alexdon_ — Sat, 01 Mar 2014 13:13:25 GMT

Download sony update service and repair your device: