topic Re: phone problems in XPERIA archive

phone problems

grizzly1 — Fri, 28 Feb 2014 13:29:59 GMT

My phones freezes ringtones change on their own and apps crash and sometimes the phone turns off on its own and also closes apps I am running. I have done updates

Re: phone problems

_alexdon_ — Fri, 28 Feb 2014 13:33:34 GMT

Boot your phone in safe mode,see how it goes:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: phone problems

grizzly1 — Fri, 28 Feb 2014 13:35:12 GMT

I have done that it still dose it

Re: phone problems

_alexdon_ — Fri, 28 Feb 2014 13:39:12 GMT

Download sony update service and repair:

http://www.sonymobile.com/gb/tools/update-service/

Re: phone problems

grizzly1 — Fri, 28 Feb 2014 13:52:50 GMT

I have Done that did not help

Re: phone problems

_alexdon_ — Fri, 28 Feb 2014 13:54:40 GMT

Are you using any task killers?Battery savers?I think it is best if you visit a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

Re: phone problems

grizzly1 — Fri, 28 Feb 2014 13:57:00 GMT

Everyone I talk that has this phone has same problems. My wife has the same phone and has the same problems. We got the phones the
Same day. Bell Canada is our provider.

Re: phone problems

_alexdon_ — Fri, 28 Feb 2014 13:57:59 GMT

Did you get your phone from Bell?Visit their service or a sony service.

Re: phone problems

grizzly1 — Fri, 28 Feb 2014 14:03:08 GMT

Yes I got it from bell

Re: phone problems

_alexdon_ — Fri, 28 Feb 2014 14:03:56 GMT

If you still have warranty,visit a service(if you have warranty for sony,take it to them).