topic Cannot update contacts in XPERIA archive

Cannot update contacts

hoongss — Wed, 16 Apr 2014 13:33:57 GMT

I tried to edit a contact by delete the old number and inserting a new telephone number, then i press the tick Done button. After few seconds, the old telephone number appears.

The reason I ask this is because, my ex colleage using this number (A), and when we resign, this number (A) assigned to another colleage. Hence I update the number (A) to the another colleage. But I could not edit, the number (A) will reppear in my ex colleage contact!

I tried to manually edit the contact via web base gmail account and it updated on my phone too and never come back.

Please help!!!!!!!

Re: Cannot update contacts

Alexander1 — Wed, 16 Apr 2014 15:27:00 GMT

Hi,

That sounds odd. Are you sure that you don't have the contact saved as both Google contact and phone/local contact?

Try to delete the contact and add it again and see if the behavior still persists.

Re: Cannot update contacts

hoongss — Wed, 16 Apr 2014 18:11:41 GMT

all these while, i only set it to sync with google account contact. how do i check

Re: Cannot update contacts

Alexander1 — Thu, 17 Apr 2014 10:19:49 GMT

When you select to edit the contact, do you have two or more tabs under the name? One of them should have the Google logo.

If not, I would suggest that you delete the contact and add it again just as described above.