topic Re: Xperia conect to Pc with screenlock in XPERIA archive

Xperia conect to Pc with screenlock

Palio — Tue, 15 Apr 2014 14:38:31 GMT

Hello,

My Sony Xperia J is broken so the screen is black but the Led at the bottom is on and the keys glow.

I found a advice on the Internet to install a new firmware but i cant see the unlock screen. an the Pc companion from Sony says that he cant find the phone cause the creen is locked.

Have you any idea what i can do ?

Sorry for my bad english, i'm from germany

Thank you

Re: Xperia conect to Pc with screenlock

_alexdon_ — Tue, 15 Apr 2014 15:03:57 GMT

Use sony update service to remove the lock:

http://www.sonymobile.com/gb/tools/update-service/

Re: Xperia conect to Pc with screenlock

Palio — Tue, 15 Apr 2014 15:39:37 GMT

But how can i save the information, contacts etc ???

Re: Xperia conect to Pc with screenlock

_alexdon_ — Tue, 15 Apr 2014 15:40:25 GMT

You cannot if you do not have access to the phone,I am sorry.

Re: Xperia conect to Pc with screenlock

Palio — Tue, 15 Apr 2014 15:52:27 GMT

sorry for ask again, but how can i turn it off without any display functions ?

Re: Xperia conect to Pc with screenlock

_alexdon_ — Tue, 15 Apr 2014 15:54:07 GMT

Just remove the battery and put it back in.