topic Re: pc companion problem in XPERIA archive

pc companion problem

notsosmart1 — Mon, 14 Apr 2014 13:14:21 GMT

Have been running PC companion for some time now, downloaded an update the other day and now my PC companion window is blank only "how to connect and update phone/tablet" top left and "PC Companion Settings" top right.

Re: pc companion problem

_alexdon_ — Mon, 14 Apr 2014 13:34:04 GMT

If you connect the phone,how is it?

Re: pc companion problem

Alexander1 — Mon, 14 Apr 2014 14:01:22 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Make sure that you have the latest version of Java installed on your PC. Also make sure that PC Companion is allowed in your firewall.

Re: pc companion problem

notsosmart1 — Tue, 15 Apr 2014 14:43:30 GMT

No difference with phone attached. I have also uninstalled and re-installed.

My Java is up to date, did not check my firewall

Re: pc companion problem

_alexdon_ — Tue, 15 Apr 2014 15:05:11 GMT

Check firewall,you might want to give it a try and reinstall PCC.

Re: pc companion problem

notsosmart1 — Wed, 16 Apr 2014 14:09:01 GMT

Thanks for that

Uninstalled, pulled down fire wall and re- installed, made no difference

Re: pc companion problem

_alexdon_ — Wed, 16 Apr 2014 17:44:21 GMT

I suggest you try PCC on another computer,it might be related to yours.