topic Re: z1 screen not displaying in XPERIA archive

z1 screen not displaying

vinnu — Mon, 17 Mar 2014 01:29:25 GMT

I had taken mobile 3 days ago..But now i am facing problems that is screen is not displaying but phone is working. What is the reason for it.

Re: z1 screen not displaying

Jake-SonyXperia — Mon, 17 Mar 2014 01:47:37 GMT

Hi vinnu,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

This may be related to a software based issue, I first suggest that you hold down the Power Key and Volume Down key together and restart the handset.

If this has not affect then I can only suggest that you try performing a software repair on the handset, this can be done by doing the following

PC Companion

To repair the phone software

1. Install PC Companion on a Windows PC from Support

2. In PC Companion, under Support Zone and click Start.

3. Under Phone Software Update, click Start.

4. Click repair phone.

5. Follow the on-screen instructions.

I apologize for any inconvenience this may cause.

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Re: z1 screen not displaying

vinnu — Mon, 17 Mar 2014 02:03:38 GMT

The mobile gets turned off and it did not get restarting....

Re: z1 screen not displaying

Jake-SonyXperia — Mon, 17 Mar 2014 02:35:32 GMT

Did you try performing the task above?

Re: z1 screen not displaying

vinnu — Thu, 20 Mar 2014 07:28:11 GMT

its fine ... Thank you jake